The measurement of end-user computing satisfaction
MIS Quarterly
The trouble with computers
Usefulness and ease of use: field study evidence regarding task considerations
Decision Support Systems - Special issue on user interfaces
Adoption intention in GSS: relative importance of beliefs
ACM SIGMIS Database - Special double issue: diffusion of technological innovation
Assessing IT usage: the role of prior experience
MIS Quarterly
A heuristic evaluation of a World Wide Web prototype
interactions
The grid: blueprint for a new computing infrastructure
The grid: blueprint for a new computing infrastructure
Causality: models, reasoning, and inference
Causality: models, reasoning, and inference
The technology acceptance model and the World Wide Web
Decision Support Systems
Extending the TAM for a World-Wide-Web context
Information and Management
The Computer Revolution: An Economic Perspective
The Computer Revolution: An Economic Perspective
Information Systems Outsourcing; Myths, Metaphors, and Realities
Information Systems Outsourcing; Myths, Metaphors, and Realities
Web services: beyond component-based computing
Communications of the ACM
Why do people use information technology?: a critical review of the technology acceptance model
Information and Management
Communications of the ACM - E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
Does the Extended Technology Acceptance Model Apply to Physicians
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 6 - Volume 6
Examining the technology acceptance model using physician acceptance of telemedicine technology
Journal of Management Information Systems - Special section: Strategic and competitive information systems
The effect of service quality and partnership on the outsourcing of information systems functions
Journal of Management Information Systems
China's E-Science Knowledge Grid Environment
IEEE Intelligent Systems
Graphical Models in Applied Multivariate Statistics
Graphical Models in Applied Multivariate Statistics
Flexible retrieval of Web Services
Journal of Systems and Software
Methodological Review: The Technology Acceptance Model: Its past and its future in health care
Journal of Biomedical Informatics
Expert Systems with Applications: An International Journal
Antecedents of application service continuance: A synthesis of satisfaction and trust
Expert Systems with Applications: An International Journal
The role of psychological traits and social factors in using new mobile communication services
Electronic Commerce Research and Applications
Towards an integrated model of IT acceptance in healthcare
Decision Support Systems
Determining Patient Preferences for Remote Monitoring
Journal of Medical Systems
An integrated e-service model for electronic medical records
Information Systems and e-Business Management
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Service level is considered to be the most important criterion in evaluating application services. In our study we empirically investigated how perceived service level (PSL) influenced healthcare workers' willingness to use application service oriented medical records. In particular, we extended the technology acceptance model (TAM) by embedding PSL as a causal antecedent. We found that PSL explained 61% of the variation in ease of use, which is twice as much as our current understanding. We also found that TAM was validated when tested in isolation but failed within the larger nomological network. We provided an explanation based on the notion of conditional independence. We further applied TETRAD III to explore the phenomenon and discovered two spurious associations in TAM, successfully confirming the explanation.