Information and Management
The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
Making information technology work
Making information technology work
Deliberate Learning and the Evolution of Dynamic Capabilities
Organization Science
NEBIC: A Dynamic Capabilities Theory for Assessing Net-Enablement
Information Systems Research
Satisfaction/dissatisfaction: are users predisposed?
Information and Management
Organizational Challenges to the Development of Electronic Government
DEXA '00 Proceedings of the 11th International Workshop on Database and Expert Systems Applications
E-government: A Special Case of ICT-enabled Business Process Change
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 5 - Volume 5
Enabling principles of concurrency and simultaneity in concurrent engineering
Artificial Intelligence for Engineering Design, Analysis and Manufacturing
Journal of Management Information Systems
Journal of Management Information Systems
The virtual public servant: Ireland's public services broker
Information Polity
Building E-Governance through Reform: the Korean Experience
Journal of E-Governance
Measuring process flexibility and agility
Proceedings of the 4th International Conference on Theory and Practice of Electronic Governance
Hi-index | 0.00 |
Government organizations in developing countries are increasingly being held to the same or even higher standards of efficiency as their counterparts in the developed countries. IT has played a significant role in enhancing the efficiency of government organizations in developed countries; however, government organizations in developing countries have so far failed to fully exploit IT to support improvements envisaged by e-governance. In this study, we respond to the empirical gap in the understanding of IT-enabled effectiveness in the government organizations in developing countries. We report the findings of an exploratory case study conducted at the Directorate of Income Tax (DIT) in India. We use RBV and dynamic capabilities perspective of the firm in addition to notions of complementarity and simultaneity as theoretical lenses to analyze the case. Our findings and analysis indicate that the strong capabilities in matching, choosing, assessing, and executing IT opportunities affect IT-enabled value in government organizations. Our study also highlights the significance of complementary and simultaneous development and execution of IT related capabilities. These findings have practical implications for government organizations that are currently in the process of digitally enabling themselves.