A Model for Evaluating E-Commerce Based on Cost/Benefit and Customer Satisfaction
Information Systems Frontiers
Development, Distribution and Evaluation of Online Tourism Services in China
Electronic Commerce Research
Self-organizing maps of web spaces based on formal characteristics
Information Processing and Management: an International Journal
The review of the website evaluation framework in Information Systems and marketing journals
International Journal of Information Systems and Change Management
Evaluating the progress of e-government development: A critical analysis
Information Polity
Cost-benefit factor analysis in e-services using bayesian networks
Expert Systems with Applications: An International Journal
ePart '09 Proceedings of the 1st International Conference on Electronic Participation
A Multiple-Item Scale for Assessing E-Government Service Quality
EGOV '09 Proceedings of the 8th International Conference on Electronic Government
A strategic framework for website evaluation based on a review of the literature from 1995-2006
Information and Management
A hybrid fuzzy MCDM approach for evaluating website quality of professional accounting firms
Expert Systems with Applications: An International Journal
An effectiveness evaluation model for the web-based marketing of the airline industry
Expert Systems with Applications: An International Journal
Towards E-government by business process change-A methodology for public sector
International Journal of Information Management: The Journal for Information Professionals
Productive development of World Wide Web sites intended for international use
International Journal of Information Management: The Journal for Information Professionals
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Criteria for the evaluation of Government web sites were adapted from Eschenfelder, Beachboard, McClure, and Wyman ((1997) Gov. Inform. Quart. 14(2), 173) and applied to a sample of five websites of NZ government entities. Issues that arose in applying the criteria are examined, and lessons for designers of government websites explored. In particular, it is important that websites provide orientation information, that conditions for re-use of information be made clear, that privacy concerns be addressed, that print materials be properly adapted to the web environment, that materials be kept current, that contact details be available, that metadata be used effectively, that external links be made appropriately, that pages be accessible to users with disabilities, and that help information on search engines and other facilities be made available to users.