Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Netizens: on the history and impact of Usenet and the Internet
Netizens: on the history and impact of Usenet and the Internet
Are newsgroups virtual communities?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
The quality of online social relationships
Communications of the ACM - How the virtual inspires the real
Design for Community: The Art of Connecting Real People in Virtual Places
Design for Community: The Art of Connecting Real People in Virtual Places
Community Building on the Web: Secret Strategies for Successful Online Communities
Community Building on the Web: Secret Strategies for Successful Online Communities
Cyberpolitics: Citizen Activism in the Age of the Internet
Cyberpolitics: Citizen Activism in the Age of the Internet
Information Systems Research
Slash(dot) and burn: distributed moderation in a large online conversation space
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Structural and Epistemic Parameters in Communities of Practice
Organization Science
You Are Who You Talk To: Detecting Roles in Usenet Newsgroups
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 03
Talk to me: foundations for successful individual-group interactions in online communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Re-space-ing place: "place" and "space" ten years on
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Organizational Boundaries and Theories of Organization
Organization Science
Research Note---Awareness Displays and Social Motivation for Coordinating Communication
Information Systems Research
International Journal of Virtual Communities and Social Networking
Social Ties in Video Sharing Services: Tactics for Excavating Virtual Settlements
International Journal of Virtual Communities and Social Networking
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Increasingly, online discussion communities are used to support activities ranging from software development to political campaigns. An important feature of an online discussion community is its content boundaries, which are individual perceptions of what materials and discussions are part of the community and what are not, and how that community is related to others within a larger system. Yet in spite of its importance, many community infrastructures allow individual participants to reshape content boundaries by simultaneously associating their contributions with multiple online discussion communities. This reshaping behavior is a controversial aspect of the creation and management of many types of online discussion communities. On one hand, many communities explicitly discourage boundary reshaping behaviors in their frequently asked questions or terms-of-use document. On the other hand, community infrastructures continue to allow such reshaping behaviors. To explain this controversy, we theorize how the extent of boundary reshaping in an online discussion community has simultaneously positive and negative effects on its member dynamics and responsiveness. We test predictions about the conflicting effects of reshaping behaviors with 60 months of longitudinal data from 140 USENET newsgroups, focusing on cross-posting activities as a form of reshaping behavior. Empirical results are consistent with the proposed hypotheses that reshaping behaviors within a discussion community affect member dynamics and community responsiveness in both positive and negative ways. Taken together, the findings highlight the boundary-related design challenges faced by managers seeking to support ongoing activity within online discussion communities.