An investigation of user-led system design: rational and political perspectives
Communications of the ACM - Special section on management of information systems
Power over users: its exercise by system professionals
Communications of the ACM
Putting the enterprise into the enterprise system
Harvard Business Review
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Enterprise resource planning: multisite ERP implementations
Communications of the ACM
Power, politics, and MIS implementation
Communications of the ACM
ERP software implementation: an integrative framework
European Journal of Information Systems - Special issue on information systems evaluation—past, present and future
ERP Critical Success Factors: An Exploration of the Contextual Factors in Public Sector Institutions
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
Modeling use of enterprise resource planning systems: a path analytic study
European Journal of Information Systems
Generalizing Generalizability in Information Systems Research
Information Systems Research
An extension of the technology acceptance model in an ERP implementation environment
Information and Management
European Journal of Information Systems - Special issue: Making enterprise systems work
The future of inter-organisational system linkages: findings of an international Delphi study
European Journal of Information Systems - Special issue: Making enterprise systems work
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
The effects of national culture on ERP implementation: a study of Colombia and Switzerland
Enterprise Information Systems
Panoptic empowerment and reflective conformity in enterprise systems-enabled organizations
Information and Organization
Information Resources Management Journal
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Enterprise resource planning (ERP) implementation projects often fail to achieve their objectives. These often problematic projects are frequently the setting for intense and growing power struggles. Existing studies (e.g., Boonstra, 2006; Shepherd, Clegg, & Stride, 2009) have provided researchers with insights about issues of power in these projects. However, existing research has yet to provide a comprehensive picture of power in these projects or insights on how this picture changes with the passage of time. Clegg's (1989) circuits of power framework provides a useful tool for developing this needed comprehensive picture. We use the circuits of power framework as a tool for categorizing existing literature on power in ERP implementations. More importantly, we draw on this framework to provide a comprehensive view of power in the particular context of these projects. Specifically, we analyze the power relations during the implementation of an ERP in an organization. We do so by identifying how disturbances to the circuits of power - power struggles - arise and intensify during the implementation of the ERP. In this way, our work makes both a theoretical and an empirical contribution to the study of power in ERP implementation projects.