Global software teams: collaborating across borders and time zones
Global software teams: collaborating across borders and time zones
Communication and Trust in Global Virtual Teams
Organization Science
Risk Mitigation in Virtual Organizations
Organization Science
The Role of Trust in Organizational Settings
Organization Science
Global It Outsourcing: Management of Software Development Projects
Global It Outsourcing: Management of Software Development Projects
Bridging Global Boundaries for IS Project Success
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 1 - Volume 01
Toward Contextualized Theories of Trust: The Role of Trust in Global Virtual Teams
Information Systems Research
Communications of the ACM
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Mastering Virtual Teams
Postmortem reviews: purpose and approaches in software engineering
Information and Software Technology
A framework for overcoming supplier related threats in global projects
EuroSPI'06 Proceedings of the 13th European conference on Software Process Improvement
Evolving an infrastructure for student global software development projects: lessons for industry
Proceedings of the 2nd India software engineering conference
Alignment of software product quality goals in two outsourcing relationships
EASE'10 Proceedings of the 14th international conference on Evaluation and Assessment in Software Engineering
Journal of Global Information Management
A tool supporting root cause analysis for synchronous retrospectives in distributed software teams
Information and Software Technology
Hi-index | 0.00 |
Many organizations have turned toward globally distributed software development in their quest for higher-quality software delivered cheaply and quickly. But this kind of development has often been reported as problematic and complex to manage. One of the fundamental factors in determining the success and failure of globally distributed software teams is trust. The aim of our work has therefore been to describe the key factors causing lack of trust, and the main effects of lacking trust in such teams. From studying 4 projects, all located in two different countries, with trust problems we found the key factors to be poor socialization and socio-cultural fit, lack of face-to-face meetings, missing conflict handling and cognitive based trust, increased monitoring and too little communication. The effect of lacking trust was a decrease in productivity, quality, information exchange, feedback and morale among the employees; the monitoring increased and the employees doubted negative feedback from manager.