Integrating momentary and long-term UX: a theoretical approach

  • Authors:
  • Satu Luojus

  • Affiliations:
  • Laurea University of Applied Sciences, Espoo, Finland

  • Venue:
  • Proceedings of the 24th Australian Computer-Human Interaction Conference
  • Year:
  • 2012

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Abstract

User experience (UX) research has received increasing importance in the field of Human-Computer Interaction (HCI). The CHI community has recently recognized a need for a complementary conceptual-theoretical discussion about UX (Obrist et al., 2011). This paper introduces conceptual development work of the notion of UX that aims at understanding the holistic nature of the phenomenon by connecting the temporal and long-term UX to each other. Activity theory by Leontjev, combined with Dewey's concept of an aesthetic experience, provided the theoretical framework for defining the concept of expanded UX (eUX). The concept of eUX is an analytical tool for design of interactive high-tech products. The concept of eUX can be utilized to reach a deeper understanding of UX in the HCI research and practice. This article concentrates on the theoretical exploration of the concept of user experience, excluding empirical studies of phenomenon.