Satisfaction and Motivation: IT Practitioners' Perspective

  • Authors:
  • Adrián Hernández-López

  • Affiliations:
  • Computer Science Department, Universidad Carlos III de Madrid, Madrid, Spain

  • Venue:
  • International Journal of Human Capital and Information Technology Professionals
  • Year:
  • 2012

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Abstract

Job satisfaction and motivation are traditional areas of organizational psychology research. Nevertheless, within Software Engineering SE, these concepts continue to be in the research agenda. These concepts are interrelated between them and with other important management aspects within SE: productivity measurement. In this paper, the job satisfaction and the motivation of software development team members are analyzed using a qualitative exploratory approach. Results are presented under the point of view of Maslow's hierarchy of needs and Herzberg's dual factor theory. Moreover, the factors that participants considered as improvers of their productivity are also analyzed. And also, links between productivity factors and motivation are analyzed. Finally, results points to a high presence of hygienic factors that should be covered if organizations what to improve the job satisfaction of software project team workers.