'It's Almost like Talking to a Person': Student Disclosure to Pedagogical Agents in Sensitive Settings

Authors:
Maggi Savin-Baden;Gemma Tombs;David Burden;Clare Wood
Affiliations:
Coventry University, Coventry, England, UK;Coventry University, Coventry, England, UK;Daden, Birmingham, England, UK;Coventry University, Coventry, England, UK
Venue:
International Journal of Mobile and Blended Learning
Year:
2013

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Abstract

This paper presents findings of a pilot study which used pedagogical agents to examine disclosure in educational settings. The study used responsive evaluation to explore how use of pedagogical agents might affect students' truthfulness and disclosure by asking them to respond to a lifestyle choices survey delivered by a web-based pedagogical agent. Findings indicate that emotional connection with pedagogical agents was intrinsic to the user's sense of trust and therefore likely to affect levels of truthfulness and engagement. The implications of this study are that truthfulness, personalisation and emotional engagement are all vital components in using pedagogical agents to enhance online learning.