Designing for presence in social television interaction

Authors:
Jarmo Palviainen;Kati Kuusinen;Kaisa Väänänänen-Vainio-Mattila
Affiliations:
Tampere University of Technology, Tampere, Finland;Tampere University of Technology, Tampere, Finland;Tampere University of Technology, Tampere, Finland
Venue:
Proceedings of the 12th International Conference on Mobile and Ubiquitous Multimedia
Year:
2013

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Abstract

In the past years, people have started to use social media to interact actively about TV content. However, despite of over a decade of active research and product development, Social TV has not been adopted by large populations. This paper aims to support designing interaction for Social TV services and, more specifically, designing for the presence and togetherness between viewers. Our constructive research consisted of a series of user studies and iterative prototyping. We conducted user studies with altogether 51 participants both in laboratory and in real-life contexts. To support the presence, the final prototype includes three different modalities of communication -- voice and text-based chat, and animated gestures with avatars. The qualitative findings imply that gestures with avatars in virtual space support Social TV and the experience of presence. Finally, we present an analysis of Social TV heuristics and their validity in the context of our designs.