Business: Strategic development of the usability engineering function

Beyond the desktop: diversity and artistry

CHI '00 Extended Abstracts on Human Factors in Computing Systems

Strategies to make E-business more customer-centered

The usability business

Using a change-management approach to promote customer-centered design

Proceedings of the 2003 conference on Designing for user experiences

Understanding the work of an HCI practitioner

Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles

'Representing the User' in software development-a cultural analysis of usability work in the product development context

Interacting with Computers

Case study: integrating usability activities in a software development process

Behaviour & Information Technology - Work with Computing Systems WWCS 2007, Stockholm

Exporting usability knowledge into a small-sized software development organization: a pattern approach

Proceedings of the 2007 conference on Human interface: Part I

Usability cost-benefit analysis: how usability became a curse word?

INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II

Usability specialists: 'a mommy mob', 'realistic humanists' or 'staid researchers'? an analysis of usability work in the software product development

INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction

Oscillating between extremes: a framework for mapping differing views on User eXperience

DPPI '11 Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces

Introducing usability activities into open source software development projects: a participative approach

Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design

Culturally Compatible Usability Work: An Interpretive Case Study on the Relationship between Usability Work and Its Cultural Context in Software Product Development Organizations

Journal of Organizational and End User Computing