Semistructured messages are surprisingly useful for computer-supported coordination
ACM Transactions on Information Systems (TOIS)
A foundation for the study of group decision support systems
Management Science
“A study of influence in computer-mediated group decision making"
Management Information Systems Quarterly
gIBIS: a hypertext tool for exploratory policy discussion
ACM Transactions on Information Systems (TOIS)
Guided tours and tabletops: tools for communicating in a hypertext environment
ACM Transactions on Information Systems (TOIS)
Object lens: a “spreadsheet” for cooperative work
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Bringing automated support to large groups: the Burr-Brown experience
Information and Management
User interface requirements for face to face groupware
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Groupware: some issues and experiences
Communications of the ACM
Integrating expert systems with group decision support systems
ACM Transactions on Information Systems (TOIS)
Communications of the ACM - Special issue on computer graphics: state of the arts
A comparison of laboratory and field research in the study of electronic meeting systems
Journal of Management Information Systems - Special issue on management support systems
The network nation: human communication via computer
The network nation: human communication via computer
How the Internet helps build collaborative multimedia applications
Communications of the ACM
GroupWare: Computer Support for Business Teams
GroupWare: Computer Support for Business Teams
Facilitator Influence in Group Support Systems: Intended and Unintended Effects
Information Systems Research
Lessons from the early adopters of web groupware
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Journal of Management Information Systems
GSS facilitation: a reflective practitioner perspective
Managing the human side of information technology
A webcam platform for facilitating intercultural group activities
Proceedings of the 2009 international workshop on Intercultural collaboration
Journal of Management Information Systems
The collaboration engineering approach for designing collaboration processes
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Assessment of facilitators' design thinking
CRIWG'09 Proceedings of the 15th international conference on Groupware: design, implementation, and use
A gestures and freehand writing interaction based electronic meeting support system with handhelds
ODBASE'06/OTM'06 Proceedings of the 2006 Confederated international conference on On the Move to Meaningful Internet Systems: CoopIS, DOA, GADA, and ODBASE - Volume Part I
Handheld-based electronic meeting support
CRIWG'05 Proceedings of the 11th international conference on Groupware: design, Implementation, and Use
International Journal of e-Collaboration
Information Resources Management Journal
Facilitation Roles and Responsibilities for Sustained Collaboration Support in Organizations
Journal of Management Information Systems
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Based on research into group process facilitation, a meeting model is proposed that defines the many activities comprising group work and highlights the critical facilitator actions. Facilitating group work is a dynamic process that involves managing relationships among people, tasks and technology, as well as structuring the interactions contributing to an effective meeting. By examining existing group support systems (GSS), it is shown that assistance for facilitation is low. With this information, methods are proposed to improve facilitation support (and therefore the meeting process) in GSS for face-to-face or dispersed environments.