Better home shopping or new democracy?: evaluating community network outcomes

  • Authors:
  • John M. Carroll;Mary Beth Rosson

  • Affiliations:
  • Center for Human-Computer Interaction and Department of Computer Science, Virginia Tech, Blacksburg, VA;Center for Human-Computer Interaction and Department of Computer Science, Virginia Tech, Blacksburg, VA

  • Venue:
  • Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 2001

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Abstract

This is a perspective paper on community networks - socio-technical infrastructures supporting villages, towns, and neighborhoods. Community networking is well-established, world wide, and addresses critical societal issues, such as the “crisis of community” and the sociality of the Internet. However, community network projects have not emphasized evaluation. Relatively little is known about the economic, social, and psychological consequences of community networks for the individuals, groups, and communities served. Evaluating community networks is a momentous mutual opportunity for the development of CHI evaluation methodologies and for bringing technical CHI expertise to bear on societal issues.