Web sites that work: designing with your eyes open
CHI 98 Cconference Summary on Human Factors in Computing Systems
Analysis of student Web browsing behavior: implications for designing and evaluating Web sites
Proceedings of the 16th annual international conference on Computer documentation
Viewpoint: challenging the new conventional wisdom of net commerce strategies
Communications of the ACM
User interfaces for digital television: a navigator case study
AVI '00 Proceedings of the working conference on Advanced visual interfaces
A pilot study to examine the mobility problems of visually impaired users travelling the web
ACM SIGCAPH Computers and the Physically Handicapped
Mis-usability: on the uses and misuses of usability testing
Proceedings of the 20th annual international conference on Computer documentation
Information architecture for the web: the IA matrix approach to designing children's portals
Journal of the American Society for Information Science and Technology
International Journal of Human-Computer Studies
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Influencing web-browsing behavior with intriguing and informative hyperlink wording
Journal of Information Science
État de l'art des techniques de présentation d'information sur écran d'assistant numérique personnel
IHM '06 Proceedings of the 18th International Conferenceof the Association Francophone d'Interaction Homme-Machine
Augmenting the mobility of profoundly blind web travellers
The New Review of Hypermedia and Multimedia - Special issue: Scholarly hypermedia
The Effect of Web Site Perceptions on Initial Trust in the Owner Company
International Journal of Electronic Commerce
OCSC '09 Proceedings of the 3d International Conference on Online Communities and Social Computing: Held as Part of HCI International 2009
Measuring web usability using item response theory: Principles, features and opportunities
Interacting with Computers
Information Systems Frontiers
The effect of banner animation on fixation behavior and recall performance in search tasks
Computers in Human Behavior
International Journal of Human-Computer Studies
WWW sites vs. applications software: the DAIS model
CHINZ '03 Proceedings of the 4th Annual Conference of the ACM Special Interest Group on Computer-Human Interaction
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From the Publisher:"Without a doubt, the most important book I've read this year on Web design isWeb Site Usability: A Designer's Guide. The book is easy to read and full of relevant information." Bill Skeet, Chief Designer, Knight-Ridder New Media "Even experienced Web designers should read these usability findings about 11 different site designs. Competitive usability testing is one of the most powerful ways of learning about design and this book will save you hours of lab time." Dr. Jakob Nielsen, The Neilsen Norman Group "This report challenges many of my assumptions about Web design, but that's a good thing. We're still babes in the woods, crawling along trying to distinguish the trees from the forest. Any sign posts are helpful, right now." Mary Deaton, KNOWware Web Site Usability: A Designer's Guide is a report that every person involved in Web design, commerce, or online marketing will want to have. This book is, undoubtedly, the most comprehensive data demonstrating how Web sites actually work when users need specific answers. Researched and compiled by User Interface Engineering, the results are written in an easy to understand style, illustrating the need to make Web sites useful, not complicated. Features: - Based on an extensive study of actual users not theory, not graphic design principles, and not new tricks to make a "cool" Web sites - Demonstrates how people actually navigate and extract information on Web sites - Offers guidance for evaluating and improving the usability of Web sites Jared M. Spool, Principal Investigator, is with User Interface Engineering, a consulting firm specializing in product usability and design. User Interface Engineering's mission is to empower product development teams to build applications that meet the needs of their users by providing critical data for creating designs and products that work.