Coordinating Expertise Among Emergent Groups Responding to Disasters
Organization Science
Transactive Memory Systems, Learning, and Learning Transfer
Organization Science
That's what friends are for: facilitating 'who knows what' across group boundaries
Proceedings of the 2007 international ACM conference on Supporting group work
Issues in knowledge access, retrieval and sharing - Case studies in a Caribbean health sector
Expert Systems with Applications: An International Journal
Team Knowledge and Coordination in Geographically Distributed Software Development
Journal of Management Information Systems
Transactive memory systems: a perspective on coordination in human-robot incident response teams
Proceedings of the 4th ACM/IEEE international conference on Human robot interaction
International Journal of Information Systems and Change Management
How to Get Proper Profiles? A Psychological Perspective on Social Networking Sites
EC-TEL '09 Proceedings of the 4th European Conference on Technology Enhanced Learning: Learning in the Synergy of Multiple Disciplines
Go (Con)figure: Subgroups, Imbalance, and Isolates in Geographically Dispersed Teams
Organization Science
The impact of awareness and accessibility on expertise retrieval: A multilevel network perspective
Journal of the American Society for Information Science and Technology
The Interactive Effects of Mood and Trait Negative Affect in Group Decision Making
Organization Science
Journal of Information Science
Business Analytics and Competitive Advantage: A Review and a Research Agenda
Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
"Where's Farah?": Knowledge silos and information fusion by distributed collaborating teams
Information Systems Frontiers
Organizational Learning: From Experience to Knowledge
Organization Science
Safe Contexts for Interorganizational Collaborations Among Homeland Security Professionals
Journal of Management Information Systems
Exploring barriers to knowledge flow at different knowledge management maturity stages
Information and Management
Enhancement of recall within technology-mediated teams through the use of online visual artifacts
ACM Transactions on Management Information Systems (TMIS)
Transactive directories of organizational memory: Towards a working data model
Information and Management
Organizing for Innovation in the Digitized World
Organization Science
Journal of Management Information Systems
Exploitative and exploratory learning in transactive memory systems and project performance
Information and Management
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Transactive memory is the shared division of cognitive labor with respect to the encoding, storage, retrieval, and communication of information from different knowledge domains, which often develops in groups and can lead to greater efficiency and effectiveness. Although discussions of transactive memory theory suggest that components of the theory are dynamic, research tends to treat transactive memory as evolving linearly, using static measures rather than assessing development over time. In response, we offer a model emphasizing both linear and cyclical aspects of transactive memory development in work groups, and we propose that task is a major influence on developmental processes. We introduce task representation and the task-expertise-person (TEP) unit as basic constructs involved in transactive memory development, and we provide a dynamic model of how TEP units are constructed, evaluated, and utilized. Regarding observable changes over time, we propose that transactive memory systems can vary in terms of accuracy (the degree to which group members' perceptions about others' task-related expertise are accurate), sharedness (the degree to which members have a shared representation of the transactive memory system), and validation (the degree to which group members participate in the transactive memory system). Convergence is the optimal state of transactive memory systems and reflects high levels of accuracy, sharedness, and validation.