Making usable, useful, productivity-enhancing computer applications
Communications of the ACM
Guerrilla HCI: using discount usability engineering to penetrate the intimidation barrier
Cost-justifying usability
A toolkit for strategic usability: results from workshops, panels, and surveys
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Usability Engineering
User-Centered Design: An Integrated Approach with Cdrom
User-Centered Design: An Integrated Approach with Cdrom
Building ease of use into the IBM user experience
IBM Systems Journal
Exploring multimodality in the laboratory and the field
ICMI '05 Proceedings of the 7th international conference on Multimodal interfaces
Usability problems: do software developers already know?
OZCHI '06 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
Decision-making strategies in design meetings
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Information and Software Technology
Defending design decisions with usability evidence: a case study
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Engineering User Requirements for e-Government Services: A Dutch Case Study
EGOV '08 Proceedings of the 7th international conference on Electronic Government
Behaviour & Information Technology - Work with Computing Systems WWCS 2007, Stockholm
The theoretical foundation and validity of a component-based usability questionnaire
Behaviour & Information Technology
An investigation into the use of field methods in the design and evaluation of interactive systems
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 1
Using interaction requirements to operationalize usability
Proceedings of the 2010 ACM Symposium on Applied Computing
MoPeDT: features and evaluation of a user-centred prototyping tool
Proceedings of the 2nd ACM SIGCHI symposium on Engineering interactive computing systems
Using the hybrid simulation for early user evaluations of pervasive interactions
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Evaluating the future of HCI: challenges for the evaluation of emerging applications
ICMI'06/IJCAI'07 Proceedings of the ICMI 2006 and IJCAI 2007 international conference on Artifical intelligence for human computing
inTUIt: simple identification on tangible user interfaces
Proceedings of the fifth international conference on Tangible, embedded, and embodied interaction
Modeling a domain ontology for cultural heritage resources: A user-centered approach
Journal of the American Society for Information Science and Technology
Understanding interaction design practices
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating information visualization in large companies: challenges, experiences and recommendations
Proceedings of the 3rd BELIV'10 Workshop: BEyond time and errors: novel evaLuation methods for Information Visualization
Computer Methods and Programs in Biomedicine
HCI professions: differences & definitions
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Exploring design principles of task elicitation systems for unrestricted natural language documents
Proceedings of the 4th ACM SIGCHI symposium on Engineering interactive computing systems
Information visualization evaluation in large companies: challenges, experiences and recommendations
Information Visualization - Special issue on Evaluation for Information Visualization
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
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User-Centered Design (UCD) is a multidisciplinary design approach based on the active involvement of users to improve the understanding of user and task requirements, and the iteration of design and evaluation. It is widely considered the key to product usefulness and usability---an effective approach to overcoming the limitations of traditional system-centered design. Much has been written in the research literature about UCD. As further proof of internationally endorsed best practice, UCD processes are also defined in ISO documents, including ISO 13407 and the associated technical report, ISO TR 18529. Increasingly, UCD has become part of the cultural vernacular of the executives and managers who drive technology development in companies of all sizes.