Genre ecologies: an open-system approach to understanding and constructing documentation
ACM Journal of Computer Documentation (JCD)
Proceedings of the 20th annual international conference on Computer documentation
Seeing the project: mapping patterns of intra-team communication events
Proceedings of the 21st annual international conference on Documentation
Research methods for revealing patterns of mediation
Proceedings of the 21st annual international conference on Documentation
On "Technomethodologyn";: foundational relationships between ethnomethodology and system design
Human-Computer Interaction
Triangulating communication design: emerging models for theory and practice
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Visual documentation of knowledge work: an examination of competing approaches
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Advances in understanding knowledge work: an experience report
Proceedings of the 26th annual ACM international conference on Design of communication
Activity streams: building context to coordinate writing activity in collaborative teams
Proceedings of the 30th ACM international conference on Design of communication
Proceedings of the 30th ACM international conference on Design of communication
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Digital environments enable distributed work. Though they pose challenges for research, they also provide affordances for addressing these difficulties including opportunities to capture and visualize writing activity in significant detail. This paper surveys sources of visualizations of writing processes and practices, focusing on attempts to deal with writing as a distributed activity. We then ask: what qualities of visualizations seem desirable and help to render writing visible as knowledge work for the purpose of providing mediational support to writers