Faltering from ethnography to design
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Tasks-in-interaction: paper and screen based documentation in collaborative activity
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Working with “constant interruption”: CSCW and the small office
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Moving out from the control room: ethnography in system design
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Paper as an analytic resource for the design of new technologies
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
A comparison of reading paper and on-line documents
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Beyond paper: supporting active reading with free form digital ink annotations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Is paper safer? The role of paper flight strips in air traffic control
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on interface design for safety-critical interactive systems: when there is no room for user error
Distributed cognition: toward a new foundation for human-computer interaction research
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
The Myth of the Paperless Office
The Myth of the Paperless Office
Making a Case in Medical Work: Implications forthe Electronic Medical Record
Computer Supported Cooperative Work
Only touching the surface: creating affinities between digital content and paper
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Collaboration and co-ordination in mature eXtreme programming teams
International Journal of Human-Computer Studies
Evaluating the deployment of a mobile technology in a hospital ward
Proceedings of the 2008 ACM conference on Computer supported cooperative work
The role of physical artefacts in agile software development: Two complementary perspectives
Interacting with Computers
Augmenting paper-based learning with mobile phones
Interacting with Computers
User-designed information tools to support communication and care coordination in a trauma hospital
Journal of Biomedical Informatics
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Write-N-Speak: Authoring Multimodal Digital-Paper Materials for Speech-Language Therapy
ACM Transactions on Accessible Computing (TACCESS)
TAP & PLAY: an end-user toolkit for authoring interactive pen and paper language activities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Audio-enhanced paper photos: encouraging social interaction at age 105
Proceedings of the 2013 conference on Computer supported cooperative work
Going digital: understanding paper and photo documentation practices in early childhood education
Proceedings of the 2013 conference on Computer supported cooperative work
Physicality quantitative evaluation method
Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration
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Designers of commercial aviation flight decks have recently begun to consider ways to reduce or eliminate the use of paper documents in flight operations. Using ethnographic methods we describe the cognitive functions served by the paper-use practices of pilots. The special characteristics of flight deck work give a distinctive quality to pilots' paper-use practices. The complex high-stakes high-tempo nature of pilots' work makes shared understandings essential to safe flight. This means that representation of flight critical information must not only be available to both pilots, but available to the pilots jointly in interaction with one another. The cross-cultural component of our work shows how language and culture color all of the pilots' practices and how interaction with paper objects allows actors to build social identities and social relations.