A foundation for the study of group decision support systems
Management Science
Journal of Management Information Systems - Special Issue: Decision Support and Knowledge-based Systems
“Information technology to support electronic meetings"
Management Information Systems Quarterly
What is coordination theory and how can it help design cooperative work systems?
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Sustaining IT advantage: the role of structural differences
MIS Quarterly - Special issue on the strategic use of information systems
Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
GroupWare: Computer Support for Business Teams
GroupWare: Computer Support for Business Teams
Managing Information Technology: What Managers Need to Know
Managing Information Technology: What Managers Need to Know
Computer Augmented Teamwork: A Guided Tour
Computer Augmented Teamwork: A Guided Tour
Evaluating the CMM Level 3 KPA of Intergroup Coordination: A theory-based approach
Information Technology and Management
Infrastructure Support for Agent-Based Development
Selected papers from the UKMAS Workshop on Foundations and Applications of Multi-Agent Systems
Understanding the Impact of Collaboration Software on Product Design and Development
Information Systems Research
Using Enterprise Architecture Standards in Managing Information Technology
Journal of Management Information Systems
Effects of individuals' psychological states on their satisfaction with the GSS process
Information and Management
Managing globally dispersed R&D teams
International Journal of Information Technology and Management
Journal of Management Information Systems
Sustainability: a health industry case study
Proceedings of the 10th International Conference on Information Integration and Web-based Applications & Services
A Meta-Theory for Understanding Information Systems Within Sociotechnical Systems
Journal of Management Information Systems
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The coordination of information technology (IT) management presents a challenge to firms with dispersed IT practices. Decentralization may bring flexibility and fast response to changing business needs, as well as other benefits, but decentralization also makes systems integration difficult, presents a barrier to standardization, and acts as a disincentive toward achieving economies of scale. As a result, there is a need to balance the decentralization of IT management to business units with some centralized planning for technology, data, and human resources. Here we explore three major mechanisms for facilitating interunit coordination of IT management: structural design approaches, functional coordination modes, and computer-based communication systems. We define these various mechanisms and their interrelationships, and we discuss the relative costs and benefits associated with alternative coordination approaches. To illustrate the cost-benefit tradeoffs of coordination approaches, we present a case study in which computer-based communication systems were used to support team-based coordination of IT management across dispersed business units. Our analysis reveals possibilities for future approaches to IT coordination in large, dispersed organizations.