Interacting with mobile services: an evaluation of camera-phones and visual tags

  • Authors:
  • Eleanor Toye;Richard Sharp;Anil Madhavapeddy;David Scott;Eben Upton;Alan Blackwell

  • Affiliations:
  • Intel Research Cambridge, UK;Intel Research Cambridge, UK;Computer Laboratory, Cambridge University, UK;Computer Laboratory, Cambridge University, UK;Computer Laboratory, Cambridge University, UK;Computer Laboratory, Cambridge University, UK

  • Venue:
  • Personal and Ubiquitous Computing
  • Year:
  • 2007

Quantified Score

Hi-index 0.00

Visualization

Abstract

We present a study of using camera-phones and visual-tags to access mobile services. Firstly, a user-experience study is described in which participants were both observed learning to interact with a prototype mobile service and interviewed about their experiences. Secondly, a pointing-device task is presented in which quantitative data was gathered regarding the speed and accuracy with which participants aimed and clicked on visual-tags using camera-phones. We found that participants’ attitudes to visual-tag-based applications were broadly positive, although they had several important reservations about camera-phone technology more generally. Data from our pointing-device task demonstrated that novice users were able to aim and click on visual-tags quickly (well under 3 s per pointing-device trial on average) and accurately (almost all meeting our defined speed/accuracy tradeoff of 6% error-rate). Based on our findings, design lessons for camera-phone and visual-tag applications are presented.