User delay costs and internal pricing for a service facility

Mariposa: a wide-area distributed database system

The VLDB Journal — The International Journal on Very Large Data Bases

Pricing of Information Products on Online Servers: Issues, Models, and Analysis

Management Science

Competition and Outsourcing with Scale Economies

Management Science

Customer Loyalty and Supplier Quality Competition

Management Science

Rational Abandonment from Tele-Queues: Nonlinear Waiting Costs with Heterogeneous Preferences

Queueing Systems: Theory and Applications

A survey on networking games in telecommunications

Computers and Operations Research

Dynamic Control of an M/M/1 Service System with Adjustable Arrival and Service Rates

Management Science

Allocating Spending Between Advertising and Information Technology in Electronic Retailing

Management Science

A Contract and Balancing Mechanism for Sharing Capacity in a Communication Network

Management Science

Dynamic Control of an M/M/1 Service System with Adjustable Arrival and Service Rates

Management Science

Optimal balking strategies and pricing for the single server Markovian queue with compartmented waiting space

Queueing Systems: Theory and Applications

Optimal admission and pricing control problem with deterministic service times and sideline profit

Queueing Systems: Theory and Applications

A new technique to optimize the functions of fuzzy profit of queuing models: Application to a queuing model with publicity and renouncement

Computers & Mathematics with Applications

Dynamic pricing to control loss systems with quality of service targets

Probability in the Engineering and Informational Sciences

Price competition with service level guarantee in web services

Decision Support Systems

Demand Heterogeneity in IT Infrastructure Services: Modeling and Evaluation of a Dynamic Approach to Defining Service Levels

Information Systems Research

Optimal Scheduling and Incentive Compatible Pricing for a Service System with Quality of Service Guarantees

Manufacturing & Service Operations Management

A survey on networking games in telecommunications

Computers and Operations Research

Decision models for designing and planning private communication networks

Decision Support Systems

Pricing digital content distribution over heterogeneous channels

Decision Support Systems

Promised Delivery Time and Capacity Games in Time-Based Competition

Management Science

Integrated capacity and marketing incentive contracting for capital-intensive service systems

Decision Support Systems

An Analysis of Incentives for Network Infrastructure Investment Under Different Pricing Strategies

Information Systems Research

Pricing Digital Goods: Discontinuous Costs and Shared Infrastructure

Information Systems Research

On the impact of analyzing customer information and prioritizing in a service system

Decision Support Systems

Short run dynamics of multi-class queues

Operations Research Letters

Long-run dynamics of queues: Stability and chaos

Operations Research Letters

Capacity competition of make-to-order firms

Operations Research Letters

Modeling Bounded Rationality in Capacity Allocation Games with the Quantal Response Equilibrium

Management Science

Execution Risk in High-Frequency Arbitrage

Management Science

Pricing Time-Sensitive Services Based on Realized Performance

Manufacturing & Service Operations Management

Capacity planning and performance contracting for service facilities

Decision Support Systems