Creating coherent environments for collaboration

Authors:
Christian Heath;Paul Luff;Hideaki Kuzuoka;Keiichi Yamazaki;Shinya Oyama
Affiliations:
King's College London, University of Tsukuba, University of Saitama;King's College London, University of Tsukuba, University of Saitama;King's College London, University of Tsukuba, University of Saitama;King's College London, University of Tsukuba, University of Saitama;King's College London, University of Tsukuba, University of Saitama
Venue:
ECSCW'01 Proceedings of the seventh conference on European Conference on Computer Supported Cooperative Work
Year:
2001

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Abstract

Drawing on studies of experimental systems and everyday settings we explore the relationship between social interaction and its environment. We show how interaction is inextricably embedded within its environment and discuss the ways in which innovative systems designed to support remote collaboration madvertently fracture conduct from its setting, and undermine the participants abilities to produce, interpret and coordinate activities. We discuss the implications of these issues for the design of future systems, and, more critically, for studies of work and collaboration.