Mediating dual ecologies

  • Authors:
  • Hideaki Kuzuoka;Jun'ichi Kosaka;Keiichi Yamazaki;Yasuko Suga;Akiko Yamazaki;Paul Luff;Christian Heath

  • Affiliations:
  • University of Tsukuba, Tsukuba, Ibaraki, Japan;Toyama Fujitsu Limited, Toyama, Japan;Saitama University, Saitama, Japan;Tsuda College, Kodaira, Tokyo, Japan;Future University Hakodate, Hakodate, Hokkaido, Japan;King's College, London, London, UK;King's College, London, London, UK

  • Venue:
  • CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
  • Year:
  • 2004

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Abstract

In this paper we investigated systems for supporting remote collaboration using mobile robots as communication media. It is argued that the use of a remote-controlled robot as a device to support communication involves two distinct ecologies: an ecology at the remote (instructor's) site and an ecology at the operator's (robot) site. In designing a robot as a viable communication medium, it is essential to consider how these ecologies can be mediated and supported. In this paper, we propose design guidelines to overcome the problems inherent in dual ecologies, and describe the development of a robot named GestureMan-3 based on these guidelines. Our experiments with GestureMan-3 showed that the system supports sequential aspects of the organization of communication.