Searching for experts in the enterprise: combining text and social network analysis
Proceedings of the 2007 international ACM conference on Supporting group work
Pick me!: link selection in expertise search results
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Public vs. private: comparing public social network information with email
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Making sense of strangers' expertise from signals in digital artifacts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
WaterCooler: exploring an organization through enterprise social media
Proceedings of the ACM 2009 international conference on Supporting group work
The impact of awareness and accessibility on expertise retrieval: A multilevel network perspective
Journal of the American Society for Information Science and Technology
Detecting professional versus personal closeness using an enterprise social network site
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
How accurately can one's interests be inferred from friends
Proceedings of the 19th international conference on World wide web
On the quality of inferring interests from social neighbors
Proceedings of the 16th ACM SIGKDD international conference on Knowledge discovery and data mining
Smarter social collaboration at IBM research
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Searching consultants in web forum
DASFAA'11 Proceedings of the 16th international conference on Database systems for advanced applications
Chinese expert entity homepage recognition based on Co-EM
WISM'11 Proceedings of the 2011 international conference on Web information systems and mining - Volume Part II
Extracting semantic user networks from informal communication exchanges
ISWC'11 Proceedings of the 10th international conference on The semantic web - Volume Part I
Improving user interest inference from social neighbors
Proceedings of the 20th ACM international conference on Information and knowledge management
Finding someone in my social directory whom i do not fully remember or barely know
Proceedings of the 2012 ACM international conference on Intelligent User Interfaces
Asking the right person: supporting expertise selection in the enterprise
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Expert Systems with Applications: An International Journal
Modeling user posting behavior on social media
SIGIR '12 Proceedings of the 35th international ACM SIGIR conference on Research and development in information retrieval
I need someone to help!: a taxonomy of helper-finding activities in the enterprise
Proceedings of the 2013 conference on Computer supported cooperative work
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
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SmallBlue finds experts, communities, and personal networks in large organizations through data mining, information retrieval, and artificial intelligence. By analyzing data from communication sources (emails, instant messages, and calendars) and Web 2.0 sources (blogs, wikis, social bookmarking systems, online profiles, and so on), the system answers questions about who knows what and who knows whom. SmallBlue-like services and system should continue attracting both researchers and industry developers to exploit the potential value in business intelligence.