Don't Get Emotional

  • Authors:
  • Leysia Palen;Susanne Bødker

  • Affiliations:
  • University of Colorado, Boulder, USA;University of Aarhus, Århus, Denmark

  • Venue:
  • Affect and Emotion in Human-Computer Interaction
  • Year:
  • 2008

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Abstract

The topic of emotionin computing is enjoying recent and growing attention. Such attention is problematic because, we argue, foregrounding emotionmarks it as a subcomponent of interaction, which has the surprising consequence of reducing the importance of emotion's function. Emotion has come into vogue in reaction to the emphasis put on work, on efficiencyand productivityin human computer interaction for so long. We discuss how this dichotomy is not in itself very fruitful in changing human-computer interaction. We offer this article as a voice in an ongoing discussion about where we are heading, and which directions this discussion could take.