Mind over machine: the power of human intuition and expertise in the era of the computer
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Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Through the Interface: A Human Activity Approach to User Interface Design
Through the Interface: A Human Activity Approach to User Interface Design
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
WYSIWIS revised: early experiences with multi-user interfaces
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
Work-Oriented Design of Computer Artifacts
Work-Oriented Design of Computer Artifacts
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International Journal of Networking and Virtual Organisations
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ICLS'08 Proceedings of the 8th international conference on International conference for the learning sciences - Volume 3
UAHCI '09 Proceedings of the 5th International on ConferenceUniversal Access in Human-Computer Interaction. Part II: Intelligent and Ubiquitous Interaction Environments
Designing Systems for Health Promotion and Autonomy in Older Adults
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
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HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
An Activity Theory Framework for DSS for Extreme Events
Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
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Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Proceedings of the 2010 workshop on New security paradigms
Measuring multitasking behavior with activity-based metrics
ACM Transactions on Computer-Human Interaction (TOCHI)
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Transactions on edutainment V
Towards personalized decision support in the dementia domain based on clinical practice guidelines
User Modeling and User-Adapted Interaction
The reasons might be different: why students and teachers do not use visualization tools
Proceedings of the 12th Koli Calling International Conference on Computing Education Research
Proceedings of the 9th ACM Conference on Creativity & Cognition
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How can we understand why a bank teller has different needs for a user interface than those of casual users of a machine teller, or why a graphic designer needs a different user interface than a secretary? This article presents a framework for the design of user interfaces that originates from the work situations in which computer-based artifacts are used: The framework deals with the role of the user interface in purposeful human work. Human activity theory is used in this analysis. The purpose of this article is to make the reader curious and hopefully open his or her eyes to a somewhat different way of thinking about the user interface. The article applies examples of real-life interfaces to support this process, but it does not include a systematic presentation of empirical results. I focus on the role of the computer application in use. Thus, it is necessary to consider human-computer interaction and other related work conditions. I deal with human experience and competence as being rooted in the practice of the group that conducts the specific work activity. The main conclusions are: The user interface cannot be seen independently of the use activity (i.e., the professional, socially organized practice of the users and the material conditions for the activity, including the object of the activity). The standard view in these situations is to deduce an ultimate set of operations from an abstract use activity and apply these to design and analysis. This article argues that the user interface fully reveals itself to us only when in use. What is a good user interface for those with a certain degree of competence may not be efficient for those with different levels of competence. I give certain general recommendations for the user interface, but I have no guarantee that such recommendations are applicable to the specific case wherein these concerns may be overruled by specific social or material concerns.