Expressive richness: a comparison of speech and text as media for revision
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Skip and scan: cleaning up telephone interface
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
MailCall: message presentation and navigation in a nonvisual environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Jotmail: a voicemail interface that enables you to see what was said
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Interacting with the telephone
International Journal of Human-Computer Studies
SCANMail: a voicemail interface that makes speech browsable, readable and searchable
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Automated message prioritization: making voicemail retrieval more efficient
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Technology probes: inspiring design for and with families
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Ambiguity as a resource for design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
TalkBack: a conversational answering machine
Proceedings of the 16th annual ACM symposium on User interface software and technology
Emotive alert: HMM-based emotion detection in voicemail messages
Proceedings of the 10th international conference on Intelligent user interfaces
TxtBoard: from text-to-person to text-to-home
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Making by making strange: Defamiliarization and the design of domestic technologies
ACM Transactions on Computer-Human Interaction (TOCHI)
Using an intergenerational communications system as a 'light-weight' technology probe
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Staying open to interpretation: engaging multiple meanings in design and evaluation
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Design documentaries: inspiring design research through documentary film
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
HomeNote: supporting situated messaging in the home
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Hermes@Home: supporting awareness and intimacy between distant family members
OZCHI '06 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
Connecting the family with awareness systems
Personal and Ubiquitous Computing - Memory and Sharing of Experiences
Appropriation of a MMS-based comic creator: from system functionalities to resources for action
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Editorial: The family and communication technologies
International Journal of Human-Computer Studies
The family window: the design and evaluation of a domestic media space
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design from the everyday: continuously evolving, embedded exploratory prototypes
Proceedings of the 8th ACM Conference on Designing Interactive Systems
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We present the results of a field trial in which a visual answer machine, the BubbleBoard, was deployed in five households. The aims of the trial were to create an improved answer machine, but also, and more interestingly, to encourage family members to appropriate it through the inclusion of open and playful design elements. Through making aspects of audio messages visible, BubbleBoard offered a number of improvements over existing answer machines. However, the new affordances associated with this were not appropriated by family members in the ways we had expected. We discuss possible reasons for this, and conclude that attempting to encourage appropriation through 'openness' in design may not be sufficient in the face of well-established social practices.