Familial collaborations in a museum

Authors:
Tom Hope;Yoshiyuki Nakamura;Toru Takahashi;Atsushi Nobayashi;Shota Fukuoka;Masahiro Hamasaki;Takuichi Nishimura
Affiliations:
National Institute of Advanced Industrial Science and Technology, Tokyo, Japan;National Institute of Advanced Industrial Science and Technology, Tokyo, Japan;ATR Cognitive Information Science Laboratories, Kyoto, Japan;National Museum of Ethnology, Osaka, Japan;National Museum of Ethnology, Osaka, Japan;National Institute of Advanced Industrial Science and Technology, Tokyo, Japan;National Institute of Advanced Industrial Science and Technology, Tokyo, Japan
Venue:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Year:
2009

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Abstract

Studies of interactive systems in museums have raised important design considerations, but so far have failed to address sufficiently the particularities of family interaction and co-operation. This paper introduces qualitative video-based observations of Japanese families using an interactive portable guide system in a museum. Results show how unexpected usage can occur through particularities of interaction between family members. The paper highlights the necessity to more fully consider familial relationships in HCI.