Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
The Social Capital of French and American Managers
Organization Science
Virtual teams: a review of current literature and directions for future research
ACM SIGMIS Database
Slash(dot) and burn: distributed moderation in a large online conversation space
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust and technologies: Implications for organizational work practices
Decision Support Systems
A survey of trust and reputation systems for online service provision
Decision Support Systems
Online reputation systems: Design and strategic practices
Decision Support Systems
Weblogging: A study of social computing and its impact on organizations
Decision Support Systems
Discovering company revenue relations from news: A network approach
Decision Support Systems
Design for Enterprise 2.0: Articulating the Online Social Capital Hypothesis
Proceedings of the 2010 conference on Bridging the Socio-technical Gap in Decision Support Systems: Challenges for the Next Decade
The influence of collaborative technology knowledge on advice network structures
Decision Support Systems
Improving learning management through semantic web and social networks in e-learning environments
Expert Systems with Applications: An International Journal
Journal of Theoretical and Applied Electronic Commerce Research
Interactive or interruptive? Instant messaging at work
Decision Support Systems
Telematics and Informatics
Towards a conceptual framework for managing social media in enterprise online communities
Proceedings of the 2012 iConference
Decision Support Systems
WNavis: Navigating Wikipedia semantically with an SNA-based summarization technique
Decision Support Systems
User community discovery from multi-relational networks
Decision Support Systems
Trust in online news: comparing social media and official media use by chinese citizens
Proceedings of the 2013 conference on Computer supported cooperative work
Social networking on smartphones: When mobile phones become addictive
Computers in Human Behavior
Social Capital in Management Information Systems Literature
Journal of Information Technology Research
Case Study: Developing online health communities through digital media
International Journal of Information Management: The Journal for Information Professionals
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In a Web 2.0 environment, the online community is fundamental to the business model, and participants in the online community are often motivated and rewarded by abstract concepts of social capital. How networks of relationships in online communities are structured has important implications for how social capital may be generated, which is critical to both attract and govern the necessary user base to sustain the site. We examine a popular website, Slashdot, which uses a system by which users can declare relationships with other users, and also has an embedded reputation system to rank users called 'Karma'. We test the relationship between user's Karma level and the social network structure, measured by structural holes, to evaluate the brokerage and closure theories of social capital development. We find that Slashdot users develop deep networks at lower levels of participation indicating value from closure and that participation intensity helps increase the returns. We conclude with some comments on mechanism design which would exploit these findings to optimize the social networks and potentially increase the opportunities for monetization.