The coffee lab: developing a public usability space

  • Authors:
  • Maria Karam

  • Affiliations:
  • Ryerson University, Toronto, ON, Canada

  • Venue:
  • CHI '10 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2010

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Abstract

Introducing the Coffee Lab: a novel concept for conducting usability studies in a public space where anyone can experience and evaluate research novel interactive systems. The Coffee Lab serves as a model for the public usability lab, which extends the methods common to laboratory-based usability experiments by adapting prototypes, usability methods, and task interactions to suit different scenarios. Details on the design and implementation of public evaluation methods are discussed, along with a description of the Coffee Lab, and two ongoing public usability tests.