Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Technology in Action
Seamful interweaving: heterogeneity in the theory and design of interactive systems
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
UIST '06 Proceedings of the 19th annual ACM symposium on User interface software and technology
Iterative design of MOVE: A situationally appropriate vehicle navigation system
International Journal of Human-Computer Studies
In-car gps navigation: engagement with and disengagement from the environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Bridging the gap between useful and aesthetic maps in car navigation systems
Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services
Proceedings of the 1st International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interaction weaknesses of personal navigation devices
Proceedings of the 2nd International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Into the wild: challenges and opportunities for field trial methods
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Augmented reality vs. street views: a driving simulator study comparing two emerging navigation aids
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
Trip experience sampling: assessing driver experience in the field
Proceedings of the 4th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Proceedings of the 2013 conference on Computer supported cooperative work
iPhone in vivo: video analysis of mobile device use
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mobile interaction does not exist
CHI '13 Extended Abstracts on Human Factors in Computing Systems
'Eyes free' in-car assistance: parent and child passenger collaboration during phone calls
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
Making sense of screen mobility: dynamic maps and cartographic literacy in a highly mobile activity
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
Computerized experience sampling in the car: issues and challenges
Proceedings of the 5th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Can plans and situated actions be replicated?
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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In-car GPS based satellite navigation systems are now a common part of driving, providing turn-by-turn navigation instructions on smartphones, portable units or in-car dashboard navigation systems. This paper uses interactional analysis of video data from fifteen naturalistically recorded journeys with GPS to understand the navigational practices deployed by drivers and passengers. The paper documents five types of 'trouble' where GPS systems cause issues and confusion for drivers around: destinations, routes, maps & sensors, timing and relevance and legality. The paper argues that to design GPS systems better we need to move beyond the notion of a docile driver who follows GPS command blindly, to a better understanding of how drivers, passengers and GPS systems work together. We develop this in discussing how technology might better support 'instructed action'.