Career anchors and disturbances in job turnover decisions - A case study of IT professionals in Taiwan

Authors:
Christina Ling-Hsing Chang;James J. Jiang;Gary Klein;Houn-Gee Chen
Affiliations:
Department of Information Management, National Pintung Institute of Commerce, Taiwan, ROC;School of Accounting and Business Information Systems, ANU College of Business and Economics, The Australian National University, Canberra, ACT 0200, Australia;College of Business and Administration, University of Colorado, P.O. Box 7150, Colorado Springs, CO 80933-7150, USA;Department of Business Administration, National Taiwan University, No. 1, Sec. 4, Roosevelt Road, Taipei 106, Taiwan, ROC
Venue:
Information and Management
Year:
2012

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Abstract

Previous models of turnover by IT professionals consider job satisfaction as a key indicator. One common model considers whether an organization matches the internal anchors of IT employees to provisions in the work place. This pattern is often broken by other considerations that disturb the relationship between job satisfaction and intent to seek employment elsewhere. Such disturbances present a problem in planning and are not globally considered in research models. A qualitative study of ten cases yields new insight into the disturbances that break the pattern leading to a more general model of turnover.