Game-Based trust

Authors:
Sebastian Matyas;Daishi Kato;Takao Shime;Kazuo Kunieda;Keiji Yamada
Affiliations:
Japanese Society for the Promotion of Science Fellow, Japan, NEC C&C Innovation Initiative, Japan;NEC C&C Innovation Initiative, Japan;NEC C&C Innovation Initiative, Japan;NEC Capital Solutions Limited, Ikoma, Nara, Japan;NEC C&C Innovation Initiative, Japan
Venue:
ICEC'12 Proceedings of the 11th international conference on Entertainment Computing
Year:
2012

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Abstract

Trust stands at the beginning of every meaningful interaction between members of any kind of community --- be it in the real world or in a virtual one. But how could an application look like that helps to create or even foster the interpersonal trust of its users? We developed a game --- Kokochi --- with the goal to positively affect the interpersonal trust level of its players. We evaluated Kokochi in two case studies and compared the results with a control group that didn't play the game. We could show that playing the game --- featuring three unique game elements to enhance trust: disclosure of personal information (emotional statements), collaborations (face-to-face) and showing goodwill towards other players (virtual hugging) --- resulted in an (significant) higher interpersonal trust level of the subjects after the game than they had before.