Characterization and comparison of Sugeno and Choquet integrals
Fuzzy Sets and Systems
Aggregating membership values by a Choquet-fuzzy-integral based operator
Fuzzy Sets and Systems
Dimensional hierarchy of retail website quality
Information and Management
An empirical study of web site navigation structures' impacts on web site usability
Decision Support Systems
Interface design and emotions experienced on B2C Web sites: Empirical testing of a research model
Computers in Human Behavior
Factor structure of web site creativity
Computers in Human Behavior
A value-created system of science (technology) park by using DEMATEL
Expert Systems with Applications: An International Journal
Developing a group decision support system based on fuzzy information axiom
Knowledge-Based Systems
Multi-criteria warehouse location selection using Choquet integral
Expert Systems with Applications: An International Journal
User satisfaction from commercial web sites: The effect of design and use
Information and Management
The evaluation of service quality using generalized Choquet integral
Information Sciences: an International Journal
An application of fuzzy AHP for evaluating course website quality
Computers & Education
A DEMATEL method in identifying key success factors of hospital service quality
Knowledge-Based Systems
Evaluating performance criteria of Employment Service Outreach Program personnel by DEMATEL method
Expert Systems with Applications: An International Journal
The relationship between website quality, trust and price premiums at online auctions
Electronic Commerce Research
Fuzzy decision maps: a generalization of the DEMATEL methods
Soft Computing - A Fusion of Foundations, Methodologies and Applications
International Journal of Human-Computer Studies
Symmetry and aesthetics in website design: It's a man's business
Computers in Human Behavior
Combined DEMATEL technique with a novel MCDM model for exploring portfolio selection based on CAPM
Expert Systems with Applications: An International Journal
WISDOM: A website design method based on reusing design and software solutions
Information and Software Technology
Fuzzy DEMATEL method for developing supplier selection criteria
Expert Systems with Applications: An International Journal
An integrated MCDM technique combined with DEMATEL for a novel cluster-weighted with ANP method
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Rank B2C e-commerce websites in e-alliance based on AHP and fuzzy TOPSIS
Expert Systems with Applications: An International Journal
A Fuzzy DEMATEL framework for modeling cause and effect relationships of strategy map
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Analysis of decision making factors for equity investment by DEMATEL and Analytic Network Process
Expert Systems with Applications: An International Journal
Evaluating the risk of failure using the fuzzy OWA and DEMATEL method
Journal of Intelligent Manufacturing
Induced intuitionistic fuzzy Choquet integral operator for multicriteria decision making
International Journal of Intelligent Systems
Factors affecting the adoption of Internet Banking in Hong Kong-implications for the banking sector
International Journal of Information Management: The Journal for Information Professionals
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Design quality of websites is known to have a positive impact on user attention. Although there are lots of papers that investigate design qualities of websites in the literature, none of them takes into account interactions among design characteristics. The main objective of this study is to evaluate the perceived design quality of websites while considering the interactions among design characteristics. For this purpose, a new approach named the quality evaluation model (QuEM), which includes fuzzy set theory, the decision-making trial and evaluation laboratory method (DEMATEL), and generalized Choquet integral techniques, is proposed. The critical design characteristics of websites are determined based on interactions among them by using DEMATEL. Then, the degrees of importance are utilized in the generalized Choquet integral to evaluate the perceived design quality of website designs. Fuzzy set theory is utilized to cope with ambiguity in the linguistic evaluation of the different design characteristics and supports the analysis of the collected data. Finally, the proposed method is applied for the evaluation of the quality of the most used shopping websites in Turkey.