Issues and opinion on structural equation modeling
MIS Quarterly
On risk, convenience, and Internet shopping behavior
Communications of the ACM
Exploring the factors associated with Web site success in the context of electronic commerce
Information and Management
Key dimensions of business-to-consumer web sites
Information and Management
Developing and validating an instrument for measuring user-perceived web quality
Information and Management
Assessing the Quality of Auction Web Sites
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
Webqual(tm): a web site quality instrument
Webqual(tm): a web site quality instrument
User Expectations and Rankings of Quality Factors in Different Web Site Domains
International Journal of Electronic Commerce
An Evaluation of Cyber-Bookshops: The WebQual Method
International Journal of Electronic Commerce
Towards an understanding of the behavioural intention to use a web site
International Journal of Information Management: The Journal for Information Professionals
Website optimization with web metrics: a case study
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
How can the Web help build customer relationships?
Information and Management
The review of the website evaluation framework in Information Systems and marketing journals
International Journal of Information Systems and Change Management
Behaviour & Information Technology
The Influence of Website Characteristics on a Consumer's Urge to Buy Impulsively
Information Systems Research
Attributes of Web Site Usability: A Study of Web Users with the Repertory Grid Technique
International Journal of Electronic Commerce
Consumer Empowerment Through Internet-Based Co-creation
Journal of Management Information Systems
The relationship between website quality, trust and price premiums at online auctions
Electronic Commerce Research
Factors influencing corporate online identity: a new paradigm
Journal of Theoretical and Applied Electronic Commerce Research
A strategic framework for website evaluation based on a review of the literature from 1995-2006
Information and Management
Measuring web usability using item response theory: Principles, features and opportunities
Interacting with Computers
The joint effect of framing and anchoring on internet buyers' decision-making
Electronic Commerce Research and Applications
Satisfaction with virtual worlds: An integrated model of experiential value
Information and Management
Analyzing the Influence of Web Site Design Parameters on Web Site Usability
Information Resources Management Journal
A Comparative Analysis of Chinese Consumers' Increased vs. Decreased Online Purchases
Journal of Electronic Commerce in Organizations
A quality evaluation model for the design quality of online shopping websites
Electronic Commerce Research and Applications
Evaluating the perceived and estimated quality in use of Web 2.0 applications
Journal of Systems and Software
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This study used Loiacono's WebQualTM scale to examine the dimensional hierarchy of the quality of apparel websites. A total of 273 female online apparel shoppers responded to a mail survey. We compared five alternative models proposing relationships among 12 dimensions of website quality. The results supported our hypothesis that website quality for sites selling apparel products was conceptualized as a 12-dimensional construct rather than as a general construct. Our results did not support Loiacono's five-dimensional second-order factor structure or our proposed six-dimensional second-order factor structure.