Reading and writing with computers: a framework for explaining differences in performance

  • Authors:
  • Wilfred J. Hansen;Christina Haas

  • Affiliations:
  • Carnegie-Mellon Univ., Pittsburgh, PA;Carnegie-Mellon Univ., Pittsburgh, PA

  • Venue:
  • Communications of the ACM
  • Year:
  • 1988

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Abstract

Several factors can influence the behavior of users as they read and write with computers. Recent research indicates that both quality and quantity depend upon page size, legibility, responsiveness and tangibility.