Post implementation evaluation of computer-based information systems: current practices
Communications of the ACM
Evaluation of strategic investments in information technology
Communications of the ACM
Information technology investments in purchasing: an empirical study of dimensions and antecedents
Information and Management
Managing I. T. as a Strategic Resource
Managing I. T. as a Strategic Resource
Achieving Maximum Value from Information Systems: A Process Approach
Achieving Maximum Value from Information Systems: A Process Approach
Information technology investment evaluation: Investments in telecommunication infrastructure
International Journal of Information Management: The Journal for Information Professionals
Guidelines for the Successful Adoption of Information Technology in Small and Medium Enterprises
International Journal of Information Management: The Journal for Information Professionals
Something for nothing: management rejection of open source software in Australia's top firms
Information and Management
Information and Management
International Journal of Electronic Commerce
EGOV '08 Proceedings of the 7th international conference on Electronic Government
Biggest Barriers to Effectiveness in CIO Role in Large Portuguese Companies
WSKS '08 Proceedings of the 1st world summit on The Knowledge Society: Emerging Technologies and Information Systems for the Knowledge Society
Information systems services outsourcing reality in large Portuguese organisations
International Journal of Business Information Systems
Competitive advantage from mandatory investments: An empirical study of Australian firms
The Journal of Strategic Information Systems
Something for nothing: management rejection of open source software in Australia's top firms
Information and Management
Information and Management
EC-Web'07 Proceedings of the 8th international conference on E-commerce and web technologies
Information systems evaluation: an ongoing measure
International Journal of Business Information Systems
EGOVIS'10 Proceedings of the First international conference on Electronic government and the information systems perspective
Exploratory case study research on SOA investment decision processes in austria
CAiSE'11 Proceedings of the 23rd international conference on Advanced information systems engineering
International Journal of Information Management: The Journal for Information Professionals
IT Professionals: An Iberian Snapshot
International Journal of Human Capital and Information Technology Professionals
The Benefits Management and Balanced Scorecard Strategy Map: How They Match
International Journal of IT/Business Alignment and Governance
International Journal of Wireless Networks and Broadband Technologies
Hi-index | 0.00 |
Information systems and technology investments in organizations are substantial and growing. While formal methodologies and techniques for computing investments are generally used, relatively less formality is applied to managing and realizing their benefits. Part of an ongoing research programme, this paper examines a number of aspects of information systems/information technology (IS/IT) benefits realization in large Australian organizations and reveals issues of identifying and structuring benefits, planning benefits realization, delivering, evaluating and reviewing these benefits, with some success and some failure. The results show some value in the use of formal methodologies, benefits measurement, formal reviews, and allocation of specific responsibilities, but a lack of uniformity in their formality. These results, however, are generally consistent with findings in related studies outside Australia.