International users interface
Credibility and computing technology
Communications of the ACM
SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
The impact of culture and gender on web sites: an empirical study
ACM SIGMIS Database
Decision Support Systems - Special issue: Formal modeling and electronic commerce
Interpreting Dimensions of Consumer Trust in E-Commerce
Information Technology and Management
The Role of Culture in Interface Acceptance
INTERACT '97 Proceedings of the IFIP TC13 Interantional Conference on Human-Computer Interaction
Assessing a Firm's Web Presence: A Heuristic Evaluation Procedure for the Measurement of Usability
Information Systems Research
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics
Information Systems Research
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Empirical research in on-line trust: a review and critical assessment
International Journal of Human-Computer Studies - Special issue: Trust and technology
Customer Satisfaction in Virtual Environments: A Study of Online Investing
Management Science
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
Design aesthetics leading to m-loyalty in mobile commerce
Information and Management
The role of social presence in establishing loyalty in e-Service environments
Interacting with Computers
Culture Design of Information Architecture for B2C E-Commerce Websites
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Supportive Web Design for Users from Different Culture Origins in E-Commerce
IDGD '09 Proceedings of the 3rd International Conference on Internationalization, Design and Global Development: Held as Part of HCI International 2009
Color your website: use of colors on the web
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Increasing trust in mobile commerce through design aesthetics
Computers in Human Behavior
Innovative communication in global tourism e-commerce sites- a cultural aspect
ICACT'10 Proceedings of the 12th international conference on Advanced communication technology
MOCCA - a system that learns and recommends visual preferences based on cultural similarity
Proceedings of the 16th international conference on Intelligent user interfaces
An empirical analysis of revisit behaviors of monthly subscription-based mobile video services
GPC'10 Proceedings of the 5th international conference on Advances in Grid and Pervasive Computing
GPC'10 Proceedings of the 5th international conference on Advances in Grid and Pervasive Computing
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The increasing incidence of Internet shopping necessitates a better understanding of how e-loyalty is built in online transaction environments between businesses and consumers. In the current investigation website design and culture are important elements related to how website trust, website satisfaction, and e-loyalty evolve in online business relationships. A review of the literature is presented, including hypotheses for testing. Based on data collected on site in Canada, the U.S., Germany and Japan, preliminary results are outlined. Based on the data, all hypotheses received support for cross cultural differences concerning trust, satisfaction, loyalty and design preferences for the local website, but not for the foreign website.