GroupLens: an open architecture for collaborative filtering of netnews
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Answer Garden 2: merging organizational memory with collaborative help
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Communications of the ACM
PHOAKS: a system for sharing recommendations
Communications of the ACM
Referral Web: combining social networks and collaborative filtering
Communications of the ACM
Fab: content-based, collaborative recommendation
Communications of the ACM
Siteseer: personalized navigation for the Web
Communications of the ACM
Augmenting organizational memory: a field study of answer garden
ACM Transactions on Information Systems (TOIS)
Agents to assist in finding help
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Evaluating expertise recommendations
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Document Warehousing and Text Mining: Techniques for Improving Business Operations, Marketing, and Sales
Sharing Expertise: Beyond Knowledge Management
Sharing Expertise: Beyond Knowledge Management
Recommending collaboration with social networks: a comparative evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting nuance in groupware design: moving from naturalistic expertise location to expertise recommendation
Email as spectroscopy: automated discovery of community structure within organizations
Communities and technologies
Pruning the answer garden: knowledge sharing in maintenance engineering
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Discovery of implicit and explicit connections between people using email utterance
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Expert Recommender: Designing for a Network Organization
Computer Supported Cooperative Work
Searching for experts in the enterprise: combining text and social network analysis
Proceedings of the 2007 international ACM conference on Supporting group work
Structuring cross-organizational knowledge sharing
Proceedings of the 2007 international ACM conference on Supporting group work
Discovering Areas of Expertise from Publication Data
Knowledge Acquisition: Approaches, Algorithms and Applications
Enterprise people and skill discovery using tolerant retrieval and visualization
ECIR'07 Proceedings of the 29th European conference on IR research
Designing context-sensitive systems: An integrated approach
Expert Systems with Applications: An International Journal
On the hierarchicalness of q&a posting networks
Proceedings of the 16th ACM international conference on Supporting group work
Comparability of LSI and human judgment in text analysis tasks
MMACTEE'09 Proceedings of the 11th WSEAS international conference on Mathematical methods and computational techniques in electrical engineering
Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
Computer Supported Cooperative Work
| Hi-index | 0.00 |
Bringing together human actors with similar interests, skills or expertise is a major challenge in community-based knowledge management. We believe that writing or reading textual documents can be an indicator for a human actor's interests, skills or expertise. In this paper, we describe an approach of matching human actors based on the similarity of text collections that can be attributed to them. By integrating standard methods of text analysis, we extract and match user profiles based on a large collection of documents. We present an instance of the ExpertFinder Framework which measures the similarity of these profiles by means of the Latent Semantic Indexing (LSI) algorithm. The quality of the algorithmic approach was evaluated by comparing its results with judgments of different human actors.