Designing for participation in public knowledge institutions

  • Authors:
  • Peter Dalsgaard;Christian Dindler;Eva Eriksson

  • Affiliations:
  • University of Aarhus, Aarhus N, Denmark;University of Aarhus, Aarhus N, Denmark;University of Technology, Göteborg, Sweden

  • Venue:
  • Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
  • Year:
  • 2008

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Abstract

We address the challenges facing designers of interactive technologies for public knowledge institutions such as museums, libraries and science centres. We argue that visitor participation is a key concern for these institutions and present a theoretical framework for understanding participation grounded in pragmatist philosophy. We then present design work carried out in three different settings, namely a museum, a combined aquarium and science centre, and a municipal library. Based on a discussion of these design cases, we offer six design considerations for designing for participation in public knowledge institutions.