TRIPs: an integrated intelligent problem-solving assistant
AAAI '98/IAAI '98 Proceedings of the fifteenth national/tenth conference on Artificial intelligence/Innovative applications of artificial intelligence
Providing integrated toolkit-level support for ambiguity in recognition-based interfaces
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Spoken dialogue technology: enabling the conversational user interface
ACM Computing Surveys (CSUR)
COLLAGEN: A Collaboration Manager for Software Interface Agents
User Modeling and User-Adapted Interaction
Conversation as Action Under Uncertainty
UAI '00 Proceedings of the 16th Conference on Uncertainty in Artificial Intelligence
Towards a tool for the Subjective Assessment of Speech System Interfaces (SASSI)
Natural Language Engineering
PARADISE: a framework for evaluating spoken dialogue agents
ACL '98 Proceedings of the 35th Annual Meeting of the Association for Computational Linguistics and Eighth Conference of the European Chapter of the Association for Computational Linguistics
Gemini: a natural language system for spoken-language understanding
ACL '93 Proceedings of the 31st annual meeting on Association for Computational Linguistics
Talking through procedures: an intelligent space station procedure assistant
EACL '03 Proceedings of the tenth conference on European chapter of the Association for Computational Linguistics - Volume 2
Quantitative and qualitative evaluation of Darpa Communicator spoken dialogue systems
ACL '01 Proceedings of the 39th Annual Meeting on Association for Computational Linguistics
Recent improvements in the CMU spoken language understanding system
HLT '94 Proceedings of the workshop on Human Language Technology
Multi-tasking and collaborative activities in dialogue systems
SIGDIAL '02 Proceedings of the 3rd SIGdial workshop on Discourse and dialogue - Volume 2
Olympus: an open-source framework for conversational spoken language interface research
NAACL-HLT-Dialog '07 Proceedings of the Workshop on Bridging the Gap: Academic and Industrial Research in Dialog Technologies
Conquest: an open-source dialog system for conferences
NAACL-Short '07 Human Language Technologies 2007: The Conference of the North American Chapter of the Association for Computational Linguistics; Companion Volume, Short Papers
Dialog in the open world: platform and applications
Proceedings of the 2009 international conference on Multimodal interfaces
Spoken Spanish generation from sign language
Interacting with Computers
Learning about voice search for spoken dialogue systems
HLT '10 Human Language Technologies: The 2010 Annual Conference of the North American Chapter of the Association for Computational Linguistics
SIGDIAL '10 Proceedings of the 11th Annual Meeting of the Special Interest Group on Discourse and Dialogue
A multitasking approach to adaptive spoken dialogue management
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: applications and services - Volume Part IV
Creating a general collaborative dialogue agent with lounge strategy feature
Expert Systems with Applications: An International Journal
SIGDIAL '11 Proceedings of the SIGDIAL 2011 Conference
Learning to balance grounding rationales for dialogue systems
SIGDIAL '11 Proceedings of the SIGDIAL 2011 Conference
Multi-policy dialogue management
SIGDIAL '11 Proceedings of the SIGDIAL 2011 Conference
Optimizing the turn-taking behavior of task-oriented spoken dialog systems
ACM Transactions on Speech and Language Processing (TSLP)
Data mining to support human-machine dialogue for autonomous agents
ADMI'11 Proceedings of the 7th international conference on Agents and Data Mining Interaction
Proceedings of the Designing Interactive Systems Conference
An adaptive dialogue system with online dialogue policy learning
SETN'12 Proceedings of the 7th Hellenic conference on Artificial Intelligence: theories and applications
A comparative study of reinforcement learning techniques on dialogue management
EACL '12 Proceedings of the Student Research Workshop at the 13th Conference of the European Chapter of the Association for Computational Linguistics
IrisTK: a statechart-based toolkit for multi-party face-to-face interaction
Proceedings of the 14th ACM international conference on Multimodal interaction
Towards situated collaboration
SDCTD '12 NAACL-HLT Workshop on Future Directions and Needs in the Spoken Dialog Community: Tools and Data
SDCTD '12 NAACL-HLT Workshop on Future Directions and Needs in the Spoken Dialog Community: Tools and Data
Probabilistic dialogue models with prior domain knowledge
SIGDIAL '12 Proceedings of the 13th Annual Meeting of the Special Interest Group on Discourse and Dialogue
Using collaborative discourse theory to partially automate dialogue tree authoring
IVA'12 Proceedings of the 12th international conference on Intelligent Virtual Agents
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In this paper, we describe RavenClaw, a plan-based, task-independent dialog management framework. RavenClaw isolates the domain-specific aspects of the dialog control logic from domain-independent conversational skills, and in the process facilitates rapid development of mixed-initiative systems operating in complex, task-oriented domains. System developers can focus exclusively on describing the dialog task control logic, while a large number of domain-independent conversational skills such as error handling, timing and turn-taking are transparently supported and enforced by the RavenClaw dialog engine. To date, RavenClaw has been used to construct and deploy a large number of systems, spanning different domains and interaction styles, such as information access, guidance through procedures, command-and-control, medical diagnosis, etc. The framework has easily adapted to all of these domains, indicating a high degree of versatility and scalability.