Constructing literature abstracts by computer: techniques and prospects
Information Processing and Management: an International Journal - Special issue on natural language processing and information retrieval
Word association norms, mutual information, and lexicography
Computational Linguistics
A trainable document summarizer
SIGIR '95 Proceedings of the 18th annual international ACM SIGIR conference on Research and development in information retrieval
Foundations of statistical natural language processing
Foundations of statistical natural language processing
Fast Algorithms for Mining Association Rules in Large Databases
VLDB '94 Proceedings of the 20th International Conference on Very Large Data Bases
Mining the peanut gallery: opinion extraction and semantic classification of product reviews
WWW '03 Proceedings of the 12th international conference on World Wide Web
Generating natural language summaries from multiple on-line sources
Computational Linguistics - Special issue on natural language generation
Automated text summarization and the SUMMARIST system
TIPSTER '98 Proceedings of a workshop on held at Baltimore, Maryland: October 13-15, 1998
Multi-document summarization by graph search and matching
AAAI'97/IAAI'97 Proceedings of the fourteenth national conference on artificial intelligence and ninth conference on Innovative applications of artificial intelligence
Mining and summarizing customer reviews
Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining
Extracting knowledge from evaluative text
Proceedings of the 3rd international conference on Knowledge capture
Interactive multimedia summaries of evaluative text
Proceedings of the 11th international conference on Intelligent user interfaces
Proceedings of the 11th international conference on Artificial intelligence and law
Show me the money!: deriving the pricing power of product features by mining consumer reviews
Proceedings of the 13th ACM SIGKDD international conference on Knowledge discovery and data mining
Opinion mining of customer feedback data on the web
Proceedings of the 2nd international conference on Ubiquitous information management and communication
Modeling online reviews with multi-grain topic models
Proceedings of the 17th international conference on World Wide Web
Opinion integration through semi-supervised topic modeling
Proceedings of the 17th international conference on World Wide Web
Hidden sentiment association in chinese web opinion mining
Proceedings of the 17th international conference on World Wide Web
Opinion mining from noisy text data
Proceedings of the second workshop on Analytics for noisy unstructured text data
CRO: a system for online review structurization
Proceedings of the 14th ACM SIGKDD international conference on Knowledge discovery and data mining
MOpiS: A Multiple Opinion Summarizer
SETN '08 Proceedings of the 5th Hellenic conference on Artificial Intelligence: Theories, Models and Applications
"I Know What You Feel": Analyzing the Role of Conjunctions in Automatic Sentiment Analysis
GoTAL '08 Proceedings of the 6th international conference on Advances in Natural Language Processing
Opinion Mining and Sentiment Analysis
Foundations and Trends in Information Retrieval
A random walk on the red carpet: rating movies with user reviews and pagerank
Proceedings of the 17th ACM conference on Information and knowledge management
Gather customer concerns from online product reviews - A text summarization approach
Expert Systems with Applications: An International Journal
Integrating Trust with Public Reputation in Location-Based Social Networks for Recommendation Making
WI-IAT '08 Proceedings of the 2008 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology - Volume 03
AMAZING: A sentiment mining and retrieval system
Expert Systems with Applications: An International Journal
A survey on sentiment detection of reviews
Expert Systems with Applications: An International Journal
Towards a computational treatment of superlatives
ACL '07 Proceedings of the 45th Annual Meeting of the ACL: Student Research Workshop
Studying the effects of noisy text on text mining applications
Proceedings of The Third Workshop on Analytics for Noisy Unstructured Text Data
Optimization of Feature-Opinion Pairs in Chinese Customer Reviews
IEA/AIE '09 Proceedings of the 22nd International Conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems: Next-Generation Applied Intelligence
Classifying web review opinions for consumer product analysis
Proceedings of the 11th International Conference on Electronic Commerce
Proceedings of the 11th International Conference on Electronic Commerce
Novel relationship discovery using opinions mined from the web
AAAI'06 proceedings of the 21st national conference on Artificial intelligence - Volume 2
Topic identification for fine-grained opinion analysis
COLING '08 Proceedings of the 22nd International Conference on Computational Linguistics - Volume 1
Sentiment summarization: evaluating and learning user preferences
EACL '09 Proceedings of the 12th Conference of the European Chapter of the Association for Computational Linguistics
A machine learning approach to sentiment analysis in multilingual Web texts
Information Retrieval
Opinion Target Network: A Two-Layer Directed Graph for Opinion Target Extraction
TSD '09 Proceedings of the 12th International Conference on Text, Speech and Dialogue
An iterative reinforcement approach for fine-grained opinion mining
NAACL '09 Proceedings of Human Language Technologies: The 2009 Annual Conference of the North American Chapter of the Association for Computational Linguistics
For a few dollars less: identifying review pages sans human labels
NAACL '09 Proceedings of Human Language Technologies: The 2009 Annual Conference of the North American Chapter of the Association for Computational Linguistics
Towards building a competitive opinion summarization system: challenges and keys
SRWS '09 Proceedings of Human Language Technologies: The 2009 Annual Conference of the North American Chapter of the Association for Computational Linguistics, Companion Volume: Student Research Workshop and Doctoral Consortium
Classification and Summarization of Pros and Cons for Customer Reviews
WI-IAT '09 Proceedings of the 2009 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology - Volume 03
A translation model for matching reviews to objects
Proceedings of the 18th ACM conference on Information and knowledge management
Generating comparative summaries of contradictory opinions in text
Proceedings of the 18th ACM conference on Information and knowledge management
Product feature categorization with multilevel latent semantic association
Proceedings of the 18th ACM conference on Information and knowledge management
User-directed sentiment analysis: visualizing the affective content of documents
SST '06 Proceedings of the Workshop on Sentiment and Subjectivity in Text
A multiple-perspective approach to constructing and aggregating Citation Semantic Link Network
Future Generation Computer Systems
Mining user reviews: from specification to summarization
ACLShort '09 Proceedings of the ACL-IJCNLP 2009 Conference Short Papers
Building trust in electronic communities by mining web content
International Journal of Computational Science and Engineering
Recognizing stances in online debates
ACL '09 Proceedings of the Joint Conference of the 47th Annual Meeting of the ACL and the 4th International Joint Conference on Natural Language Processing of the AFNLP: Volume 1 - Volume 1
Automatic Extraction for Product Feature Words from Comments on the Web
AIRS '09 Proceedings of the 5th Asia Information Retrieval Symposium on Information Retrieval Technology
Opinion Target Network and Bootstrapping Method for Chinese Opinion Target Extraction
AIRS '09 Proceedings of the 5th Asia Information Retrieval Symposium on Information Retrieval Technology
Ontology Based Opinion Mining for Movie Reviews
KSEM '09 Proceedings of the 3rd International Conference on Knowledge Science, Engineering and Management
Review sentiment scoring via a parse-and-paraphrase paradigm
EMNLP '09 Proceedings of the 2009 Conference on Empirical Methods in Natural Language Processing: Volume 1 - Volume 1
Matching reviews to objects using a language model
EMNLP '09 Proceedings of the 2009 Conference on Empirical Methods in Natural Language Processing: Volume 2 - Volume 2
RCCtrust: A combined trust model for electronic community
Journal of Computer Science and Technology - Special section on trust and reputation management in future computing systmes and applications
Exploiting social context for review quality prediction
Proceedings of the 19th international conference on World wide web
Verbs speak loud: verb categories in learning polarity and strength of opinions
Canadian AI'08 Proceedings of the Canadian Society for computational studies of intelligence, 21st conference on Advances in artificial intelligence
Chinese web comments clustering analysis with a two-phase method
FSKD'09 Proceedings of the 6th international conference on Fuzzy systems and knowledge discovery - Volume 1
Opinion analysis of product reviews
FSKD'09 Proceedings of the 6th international conference on Fuzzy systems and knowledge discovery - Volume 2
Ontology based knowledge extraction for shipyard fabrication workshop reports
Expert Systems with Applications: An International Journal
Generalizing syntactic structures for product attribute candidate extraction
HLT '10 Human Language Technologies: The 2010 Annual Conference of the North American Chapter of the Association for Computational Linguistics
Identifying opinion holders and targets with dependency parser in Chinese news texts
HLT-SRWS '10 Proceedings of the NAACL HLT 2010 Student Research Workshop
eETTs '09 Proceedings of the Workshop on Events in Emerging Text Types
CityU-DAC: Disambiguating sentiment-ambiguous adjectives within context
SemEval '10 Proceedings of the 5th International Workshop on Semantic Evaluation
SemEval '10 Proceedings of the 5th International Workshop on Semantic Evaluation
Voice of the customers: mining online customer reviews for product feature-based ranking
WOSN'10 Proceedings of the 3rd conference on Online social networks
EmotiBlog: a finer-grained and more precise learning of subjectivity expression models
LAW IV '10 Proceedings of the Fourth Linguistic Annotation Workshop
Summarizing contrastive viewpoints in opinionated text
EMNLP '10 Proceedings of the 2010 Conference on Empirical Methods in Natural Language Processing
OpinionIt: a text mining system for cross-lingual opinion analysis
CIKM '10 Proceedings of the 19th ACM international conference on Information and knowledge management
A knowledge-rich approach to feature-based opinion extraction from product reviews
SMUC '10 Proceedings of the 2nd international workshop on Search and mining user-generated contents
SMUC '10 Proceedings of the 2nd international workshop on Search and mining user-generated contents
Grouping product features using semi-supervised learning with soft-constraints
COLING '10 Proceedings of the 23rd International Conference on Computational Linguistics
Exploring the sentiment strength of user reviews
WAIM'10 Proceedings of the 11th international conference on Web-age information management
Efficient confident search in large review corpora
ECML PKDD'10 Proceedings of the 2010 European conference on Machine learning and knowledge discovery in databases: Part II
SenticSpace: visualizing opinions and sentiments in a multi-dimensional vector space
KES'10 Proceedings of the 14th international conference on Knowledge-based and intelligent information and engineering systems: Part IV
Opinion comparison between internet forums and customer reviews
International Journal of Computer Applications in Technology
Sentence based sentiment classification from online customer reviews
Proceedings of the 8th International Conference on Frontiers of Information Technology
Opinion target extraction in Chinese news comments
COLING '10 Proceedings of the 23rd International Conference on Computational Linguistics: Posters
Which clustering do you want? inducing your ideal clustering with minimal feedback
Journal of Artificial Intelligence Research
A multi-dimensional annotation scheme for behaviour in dialogues
IBERAMIA'10 Proceedings of the 12th Ibero-American conference on Advances in artificial intelligence
Sentic avatar: multimodal affective conversational agent with common sense
Proceedings of the Third COST 2102 international training school conference on Toward autonomous, adaptive, and context-aware multimodal interfaces: theoretical and practical issues
Implicit feature identification via co-occurrence association rule mining
CICLing'11 Proceedings of the 12th international conference on Computational linguistics and intelligent text processing - Volume Part I
Exploiting effective features for chinese sentiment classification
Expert Systems with Applications: An International Journal
Mining personal experiences and opinions from Web documents
Web Intelligence and Agent Systems
Understanding honest feedbacks and opinions in academic environments
COMPUTE '11 Proceedings of the Fourth Annual ACM Bangalore Conference
A framework for automatic annotation of web pages using the Google rich snippets vocabulary
Proceedings of the 2011 ACM Symposium on Applied Computing
Sentiment intensity: is it a good summary indicator
LTC'09 Proceedings of the 4th conference on Human language technology: challenges for computer science and linguistics
Music review classification enhanced by semantic information
APWeb'11 Proceedings of the 13th Asia-Pacific web conference on Web technologies and applications
A joint model of feature mining and sentiment analysis for product review rating
ECIR'11 Proceedings of the 33rd European conference on Advances in information retrieval
Product review summarization from a deeper perspective
Proceedings of the 11th annual international ACM/IEEE joint conference on Digital libraries
Joint bilingual sentiment classification with unlabeled parallel corpora
HLT '11 Proceedings of the 49th Annual Meeting of the Association for Computational Linguistics: Human Language Technologies - Volume 1
Sentic medoids: organizing affective common sense knowledge in a multi-dimensional vector space
ISNN'11 Proceedings of the 8th international conference on Advances in neural networks - Volume Part III
Selecting a comprehensive set of reviews
Proceedings of the 17th ACM SIGKDD international conference on Knowledge discovery and data mining
Latent aspect rating analysis without aspect keyword supervision
Proceedings of the 17th ACM SIGKDD international conference on Knowledge discovery and data mining
Probabilistic ranking of product features from customer reviews
IbPRIA'11 Proceedings of the 5th Iberian conference on Pattern recognition and image analysis
Toward a fair review-management system
ECML PKDD'11 Proceedings of the 2011 European conference on Machine learning and knowledge discovery in databases - Volume Part II
Sentiment analysis of customer reviews: balanced versus unbalanced datasets
KES'11 Proceedings of the 15th international conference on Knowledge-based and intelligent information and engineering systems - Volume Part I
Mining popular menu items of a restaurant from web reviews
WISM'11 Proceedings of the 2011 international conference on Web information systems and mining - Volume Part II
What Makes a Phone a Business Phone - Querying Concepts in Product Data
WI-IAT '11 Proceedings of the 2011 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Volume 01
Feature selection for sentiment analysis based on content and syntax models
WASSA '11 Proceedings of the 2nd Workshop on Computational Approaches to Subjectivity and Sentiment Analysis
Mining contrastive opinions on political texts using cross-perspective topic model
Proceedings of the fifth ACM international conference on Web search and data mining
Sentiment classification using information extraction technique
IDA'05 Proceedings of the 6th international conference on Advances in Intelligent Data Analysis
Feature subsumption for sentiment classification in multiple languages
PAKDD'10 Proceedings of the 14th Pacific-Asia conference on Advances in Knowledge Discovery and Data Mining - Volume Part II
Feature-based opinion mining and ranking
Journal of Computer and System Sciences
Semantic approaches to fine and coarse-grained feature-based opinion mining
NLDB'09 Proceedings of the 14th international conference on Applications of Natural Language to Information Systems
Lexicon-based Comments-oriented News Sentiment Analyzer system
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Generating syntactic tree templates for feature-based opinion mining
ADMA'11 Proceedings of the 7th international conference on Advanced Data Mining and Applications - Volume Part II
How opinion annotations and ontologies become objective?
SIIS'11 Proceedings of the 2011 international conference on Security and Intelligent Information Systems
Switching between different ways to think: multiple approaches to affective common sense reasoning
COST'10 Proceedings of the 2010 international conference on Analysis of Verbal and Nonverbal Communication and Enactment
A model-based EM method for topic person name multi-polarization
AIRS'11 Proceedings of the 7th Asia conference on Information Retrieval Technology
Survey on mining subjective data on the web
Data Mining and Knowledge Discovery
Expert Systems with Applications: An International Journal
International Journal of Intelligent Systems
A domain independent framework to extract and aggregate analogous features in online reviews
CICLing'12 Proceedings of the 13th international conference on Computational Linguistics and Intelligent Text Processing - Volume Part I
Making your semantic application addictive: incentivizing users!
Proceedings of the 2nd International Conference on Web Intelligence, Mining and Semantics
Sentic Computing for social media marketing
Multimedia Tools and Applications
Proceedings of the 2012 Joint EDBT/ICDT Workshops
Entity-centric topic-oriented opinion summarization in twitter
Proceedings of the 18th ACM SIGKDD international conference on Knowledge discovery and data mining
Estimating entity importance via counting set covers
Proceedings of the 18th ACM SIGKDD international conference on Knowledge discovery and data mining
Designing intelligent agents to support long-term partnership in two echelon e-Supply Networks
Expert Systems with Applications: An International Journal
Feature selection for sentiment analysis based on content and syntax models
Decision Support Systems
Finding a needle in a haystack of reviews: cold start context-based hotel recommender system
Proceedings of the sixth ACM conference on Recommender systems
Granular computing in opinion target extraction
RSKT'12 Proceedings of the 7th international conference on Rough Sets and Knowledge Technology
Aggregation Methods for Proximity-Based Opinion Retrieval
ACM Transactions on Information Systems (TOIS)
Experiments on hybrid corpus-based sentiment lexicon acquisition
HYBRID '12 Proceedings of the Workshop on Innovative Hybrid Approaches to the Processing of Textual Data
Opinion target extraction using word-based translation model
EMNLP-CoNLL '12 Proceedings of the 2012 Joint Conference on Empirical Methods in Natural Language Processing and Computational Natural Language Learning
Word salad: relating food prices and descriptions
EMNLP-CoNLL '12 Proceedings of the 2012 Joint Conference on Empirical Methods in Natural Language Processing and Computational Natural Language Learning
WASSA '12 Proceedings of the 3rd Workshop in Computational Approaches to Subjectivity and Sentiment Analysis
One seed to find them all: mining opinion features via association
Proceedings of the 21st ACM international conference on Information and knowledge management
On the design of LDA models for aspect-based opinion mining
Proceedings of the 21st ACM international conference on Information and knowledge management
Identifying helpful online reviews: A product designer's perspective
Computer-Aided Design
VISA: a visual sentiment analysis system
Proceedings of the 5th International Symposium on Visual Information Communication and Interaction
Opinion target extraction for short comments
PRICAI'12 Proceedings of the 12th Pacific Rim international conference on Trends in Artificial Intelligence
Towards the semantic web --- incentivizing semantic annotation creation process
EKAW'12 Proceedings of the 18th international conference on Knowledge Engineering and Knowledge Management
A study of opinion mining and visualization of hotel reviews
Proceedings of the 14th International Conference on Information Integration and Web-based Applications & Services
Electronic word of mouth analysis for service experience
Expert Systems with Applications: An International Journal
Techniques and applications for sentiment analysis
Communications of the ACM
International Journal of Mobile Human Computer Interaction
Implicit feature identification via hybrid association rule mining
Expert Systems with Applications: An International Journal
'Long autonomy or long delay?' The importance of domain in opinion mining
Expert Systems with Applications: An International Journal
Media Richness in Online Consumer Interactions: An Exploratory Study of Consumer-Opinion Web Sites
Information Resources Management Journal
Extracting chinese product features: representing a sequence by a set of skip-bigrams
CLSW'12 Proceedings of the 13th Chinese conference on Chinese Lexical Semantics
Semi-automatic generation of recommendation processes and their GUIs
Proceedings of the 2013 international conference on Intelligent user interfaces
Extractive summarisation via sentence removal: condensing relevant sentences into a short summary
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
Ranking explanatory sentences for opinion summarization
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
Deriving market intelligence from microblogs
Decision Support Systems
Ontology based feature level opinion mining for portuguese reviews
Proceedings of the 22nd international conference on World Wide Web companion
Exploring weakly supervised latent sentiment explanations for aspect-level review analysis
Proceedings of the 22nd ACM international conference on Conference on information & knowledge management
Adaptive co-training SVM for sentiment classification on tweets
Proceedings of the 22nd ACM international conference on Conference on information & knowledge management
A multidimensional data model using the fuzzy model based on the semantic translation
Information Systems Frontiers
Effectively and efficiently supporting crowd-enabled databases via NoSQL paradigms
Proceedings of the 3rd International Workshop on Semantic Search Over the Web
Semisupervised learning based opinion summarization and classification for online product reviews
Applied Computational Intelligence and Soft Computing
Opinion target extraction using partially-supervised word alignment model
IJCAI'13 Proceedings of the Twenty-Third international joint conference on Artificial Intelligence
Expert Systems with Applications: An International Journal
Local business ambience characterization through mobile audio sensing
Proceedings of the 23rd international conference on World wide web
Personalized recommendation based on review topics
Service Oriented Computing and Applications
Opinion Bias Detection with Social Preference Learning in Social Data
International Journal on Semantic Web & Information Systems
Querying concepts in product data by means of query expansion
Web Intelligence and Agent Systems
International Journal of Knowledge-based and Intelligent Engineering Systems - Selected papers of KES2012-Part 2 of 2
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It is a common practice that merchants selling products on the Web ask their customers to review the products and associated services. As e-commerce is becoming more and more popular, the number of customer reviews that a product receives grows rapidly. For a popular product, the number of reviews can be in hundreds. This makes it difficult for a potential customer to read them in order to make a decision on whether to buy the product. In this project, we aim to summarize all the customer reviews of a product. This summarization task is different from traditional text summarization because we are only interested in the specific features of the product that customers have opinions on and also whether the opinions are positive or negative. We do not summarize the reviews by selecting or rewriting a subset of the original sentences from the reviews to capture their main points as in the classic text summarization. In this paper, we only focus on mining opinion/product features that the reviewers have commented on. A number of techniques are presented to mine such features. Our experimental results show that these techniques are highly effective.