Justifying investments in new information technologies
Journal of Management Information Systems
Firm level performance effects: a framework for information technology evaluation research
Strategic information technology management
Initial trust, perceived risk, and the adoption of internet banking
ICIS '00 Proceedings of the twenty first international conference on Information systems
An Evaluation of Internet Banking in New Zealand
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 7 - Volume 7
Internet Banking: A Customer-Centric Perspective
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 7 - Volume 7
Exploring security and comfort issues associated with online banking
International Journal of Electronic Finance
Measuring customer satisfaction with internet banking: an exploratory study
International Journal of Electronic Finance
Does quality of alternatives matter for internet banking?
International Journal of Electronic Finance
Is e-banking a competitive weapon? A causal analysis
International Journal of Electronic Finance
Consumer adoption of internet banking in Nigeria
International Journal of Electronic Finance
The inhibitory factors of implementing internet banks
International Journal of Electronic Finance
Internet banking services and fees: the case of Greece
International Journal of Electronic Finance
Antecedents of online banking satisfaction and loyalty: empirical evidence from Finland
International Journal of Electronic Finance
The adoption of virtual banking: an empirical study
International Journal of Information Management: The Journal for Information Professionals
Electronic bidding in Brazilian public administration purchases
International Journal of Electronic Finance
Towards e-banking: the evolution of business models in financial services
International Journal of Electronic Finance
International Journal of Electronic Finance
Adoption of online banking features by financial intermediaries
International Journal of Electronic Finance
Identifying the attribute of joint demand in Chinese payment card market
International Journal of Electronic Finance
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This paper seeks to examine the impact of internet banking on banks' performance and also whether, among banks offering internet banking, those that have offered it for a relatively long time outperformed those that only recently began to offer it. Using the data on financial performance of 82 scheduled commercial banks, during the period of 1998-2007, the univariate analysis indicates that experienced internet banks are larger banks and have better operating efficiency ratios and rely less on traditional source of financing in comparison to inexperienced internet banks as well as non-internet banks. In almost all other variables, there existed no statistically significant difference in the performance of experienced and inexperienced internet banks. The multiple regression results also reveal that the profitability and experience in offering of internet banking does not have any significant association. Hence, in the Indian banking context, experience in offering internet banking does not have any impact on banks' performance.