Coordination of information systems plans with business plans
Journal of Management Information Systems
Strategic information systems: myths, reality and guidelines for successful implementation
European Journal of Information Systems
Information distortion in a supply chain: the bullwhip effect
Management Science - Special issue on frontier research in manufacturing and logistics
Communications of the ACM
Measuring IT core capabilities for electronic commerce: results from a confirmatory factor analysis
ICIS '00 Proceedings of the twenty first international conference on Information systems
Internet-based e-shopping and consumer attitudes an empirical study
Information and Management
The Economics of Electronic Commerce
The Economics of Electronic Commerce
Digital Capital: Harnessing the Power of Business Webs
Digital Capital: Harnessing the Power of Business Webs
Information flow parameters for managing organizational processes
Communications of the ACM
Systems Planning in Business-to-Business Electronic Commerce Environments
Information Technology and Management
Research Commentary: Transformational Issues in Researching IS and Net-Enabled Organizations
Information Systems Research
Measuring e-Commerce in Net-Enabled Organizations: An Introduction to the Special Issue
Information Systems Research
Measuring Factors that Influence the Success of Internet Commerce
Information Systems Research
NEBIC: A Dynamic Capabilities Theory for Assessing Net-Enablement
Information Systems Research
Web Site Usability, Design, and Performance Metrics
Information Systems Research
Businesses as Buildings: Metrics for the Architectural Quality of Internet Businesses
Information Systems Research
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
Research Commentary: Workflow Management Issues in e-Business
Information Systems Research
ACM SIGMIS Database
E-commerce and corporate strategy: an executive perspective
Information and Management
Measuring e-Commerce effectiveness: a conceptual model
SAICSIT '03 Proceedings of the 2003 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology
Models for Supply Chains in E-Business
Management Science
How a Base Stock Policy Using "Stale" Forecasts Provides Supply Chain Benefits
Manufacturing & Service Operations Management
Measuring the Efficiency of Web Site Traffic Generation
International Journal of Electronic Commerce
Experiences in strategic information systems planning
MIS Quarterly
Information Resources Management Journal
What can e-Commerce and e-Government learn from each other?
dg.o '06 Proceedings of the 2006 international conference on Digital government research
Applied e-commerce metrics for small- to medium-sized enterprises
International Journal of Business Information Systems
Expert Systems with Applications: An International Journal
The New Review of Information Networking
Performance measures of net-enabled hypercompetitive industries: The case of tourism
International Journal of Information Management: The Journal for Information Professionals
A Balanced Scorecard Approach in Assessing IT Value in Healthcare Sector: An Empirical Examination
Journal of Medical Systems
Measuring the performance of electronic marketplaces: An external goal approach study
Decision Support Systems
Inter-Organizational IT Capability in China: An Empirical Analysis of Dimensions and Influences
Journal of Electronic Commerce in Organizations
International Journal of Asian Business and Information Management
International Journal of Asian Business and Information Management
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The advent of networked economy calls for new understanding of business, and it is evidenced by the visible trend of traditional businesses either migrating to e-business or expanding to embrace electronic commerce. Constant change in the environment means continually evolving strategies, new products, new processes and new technologies to adopt. E-business metrics are needed to measure performance with the firm's strategic focus in mind, and they must go beyond the Web metrics that are discussed in the usual electronic commerce context. The basic objective of this paper is to present a framework for developing performance measurement metrics in the e-business environment. The proposed framework, designed by incorporating the balanced scorecard methodology with existing taxonomies of e-business models and the theories behind them, is intended to enable firms to develop new metrics that are needed to implement e-business strategies and tactics.