On the retrospective assessment of users' experiences over time: memory or actuality?

Authors:
Evangelos Karapanos;Jean-Bernard Martens;Marc Hassenzahl
Affiliations:
Eindhoven University of Technology, Eindhoven, Netherlands;Eindhoven University of Technology, Eindhoven, Netherlands;Folkwang University, Essen, Germany
Venue:
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Year:
2010

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Abstract

An alternative paradigm to longitudinal studies of user experience is proposed. We illustrate this paradigm through a number of recent tool-based methods. We conclude by raising a number of challenges that we need to address in order to establish this paradigm as a fruitful alternative to longitudinal studies.