Maintaining reality: Relational agents for antipsychotic medication adherence

Authors:
Timothy W. Bickmore;Kathryn Puskar;Elizabeth A. Schlenk;Laura M. Pfeifer;Susan M. Sereika
Affiliations:
College of Computer and Information Science, Northeastern University 360 Huntington Ave, WVH202, Boston, MA 02115, USA;School of Nursing, University of Pittsburg, 3500 Victoria Street, Victoria Building, Pittsburg, PA 05261, USA;School of Nursing, University of Pittsburg, 3500 Victoria Street, Victoria Building, Pittsburg, PA 05261, USA;College of Computer and Information Science, Northeastern University 360 Huntington Ave, WVH202, Boston, MA 02115, USA;School of Nursing, University of Pittsburg, 3500 Victoria Street, Victoria Building, Pittsburg, PA 05261, USA
Venue:
Interacting with Computers
Year:
2010

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Abstract

We describe an animated, conversational computer agent designed to promote antipsychotic medication adherence among patients with schizophrenia. In addition to medication adherence, the agent also promotes physical activity and system usage, and includes verbal and nonverbal behavior designed to foster a therapeutic alliance with patients. We discuss special considerations in designing interventions for this patient population, and challenges in developing and evaluating conversational agents in the mental health domain. Results from a pilot evaluation study of the agent indicate that it is accepted and effective.