Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
The computer reaches out: the historical continuity of interface design
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Ethnographically informed analysis for software engineers
International Journal of Human-Computer Studies - Understanding work and designing artefacts
Ethnomethodologically informed ethnography and information system design
Journal of the American Society for Information Science
Where the action is: the foundations of embodied interaction
Where the action is: the foundations of embodied interaction
Handbook of Human-Computer Interaction
Handbook of Human-Computer Interaction
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Designing Collaborative Systems: A Practical Guide to Ethnography
Designing Collaborative Systems: A Practical Guide to Ethnography
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Human-Computer Interaction (3rd Edition)
Human-Computer Interaction (3rd Edition)
Human-Machine Reconfigurations: Plans and Situated Actions
Human-Machine Reconfigurations: Plans and Situated Actions
Fieldwork for Design: Theory and Practice (Computer Supported Cooperative Work)
Fieldwork for Design: Theory and Practice (Computer Supported Cooperative Work)
Deploying research technology in the home
Proceedings of the 2008 ACM conference on Computer supported cooperative work
On "Technomethodologyn";: foundational relationships between ethnomethodology and system design
Human-Computer Interaction
Ethnography considered harmful
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Sketching User Experiences: Getting the Design Right and the Right Design
Sketching User Experiences: Getting the Design Right and the Right Design
Why it's worth the hassle: the value of in-situ studies when designing Ubicomp
UbiComp '07 Proceedings of the 9th international conference on Ubiquitous computing
Research Methods in Human-Computer Interaction
Research Methods in Human-Computer Interaction
Designing Interfaces in Public Settings: Understanding the Role of the Spectator in Human-Computer Interaction
Reflexivity in digital anthropology
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Into the wild: challenges and opportunities for field trial methods
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Divining a Digital Future: Mess and Mythology in Ubiquitous Computing
Divining a Digital Future: Mess and Mythology in Ubiquitous Computing
Interaction Design: Beyond Human - Computer Interaction
Interaction Design: Beyond Human - Computer Interaction
ACM Transactions on Computer-Human Interaction (TOCHI)
Can plans and situated actions be replicated?
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
| Hi-index | 0.00 |
Suchman’s book Plans and Situated Actions has been influential in HCI (Human Computer Interaction). The book is often discussed with reference to ethnographic fieldwork, sometimes being cited as if it were a field study. However, the book uses examples from a laboratory study and contains criticisms of ethnography. This article explores how and why Suchman carried out a laboratory study. Based upon this exploration, it argues that social analysis in HCI does not necessitate fieldwork outside the laboratory. More broadly, the paper argues that an appreciation of Plans and Situated Actions can help in moving towards forms of social analysis that span both the laboratory and the world outside. If there is to be a “turn to the wild” in HCI, this should not be a turn away from the laboratory but a turn away from research methods that ignore human practice. This is not to defend laboratory experiments, but to defend laboratory-based studies that explicate technology in practice.