Usability in practice: field methods evolution and revolution

  • Authors:
  • Dennis R. Wixon;Judy Ramey;Karen Holtzblatt;Hugh Beyer;JoAnn Hackos;Stephanie Rosenbaum;Colleen Page;Sari A. Laakso;Karri-Pekka Laakso

  • Affiliations:
  • Microsoft Corporation;University of Washington;InContext Enterprises;InContext Enterprises;The Center for Information Development Management;Tec-Ed, Inc.;Microsoft Corporation;Interacta Design Oy;Interacta Design Oy

  • Venue:
  • CHI '02 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2002

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Abstract

Field Methods are a collection of tools and techniques for conducting studies of users, their tasks, and their work environments in the actual context of those environments. The promise of such methods is that they help teams design products that are both useful and usable by providing data about what people really do. Participants in this forum will address: the origins and framework of Contextual Designthe application of field methods to task analysisa review of ways to adapt these methods to practical constraintsa discount approach to field studies.