Structuring computer-mediated communication systems to avoid information overload
Communications of the ACM
Communication and collaboration: facilitating cooperative work through communication
Office Technology and People - Computer-Supported Cooperative Work
Productivity enhancement from computer-mediated communication: a systems contingency approach
Communications of the ACM
Work group structures and computer support: a field experiment
ACM Transactions on Information Systems (TOIS)
Computer-mediated communication system network data: theoretical concerns and empirical examples
International Journal of Man-Machine Studies
Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Intellectual teamwork: social and technological foundations of cooperative work
Intellectual teamwork: social and technological foundations of cooperative work
The development of working relationships
Intellectual teamwork
Mutual knowledge and communicative effectiveness
Intellectual teamwork
Patterns of contact and communication in scientific research collaborations
Intellectual teamwork
Cooperation, coordination and control in computer-supported work
Communications of the ACM
The network nation: human communication via computer
The network nation: human communication via computer
Access to, usage of, and outcomes from an electronic messaging system
ACM Transactions on Information Systems (TOIS)
Computer Augmented Teamwork: A Guided Tour
Computer Augmented Teamwork: A Guided Tour
Competitive Dynamics in Electronic Networks: A Model and the Case of Interorganizational Systems
International Journal of Electronic Commerce
Structural reproduction of social networks in computer-mediated communication forums
Behaviour & Information Technology
Network structure, position, ties and ICT use in distributed knowledge-intensive work
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Journal of Management Information Systems
International Journal of Networking and Virtual Organisations
The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective
Journal of Management Information Systems
Information Technology and Intangible Output: The Impact of IT Investment on Innovation Productivity
Information Systems Research
How to maintain the sustainability of an e-commerce firm? From the perspective of social network
International Journal of Networking and Virtual Organisations
Intraorganizational Versus Interorganizational Uses and Benefits of Electronic Mail
Information Resources Management Journal
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This study analyzes computer-monitored and self-reported electronic mail usage and network data collected over time from mentors and their summer interns at an R&D organization. Amount and network measures of E-mail usage were significantly associated with work and work familiarity networks. As time passed, interns communicated through E-mail more outside their formal mentor-intern relations. However, amount of E-mail use and most E-mail network measures (such as centrality) were not related to mentors' assessments of interns' performance several months later. An intriguing exception was how interns were located in the overall Email network. Surprisingly, overall, most forms of communication were negatively associated with performance ratings. These results imply that it is not necessarily how much one uses an E-mail system, but how the users are positioned in that system's structural context, that may affect R&D performance.