Users' attitudes toward Web-based collaborative learning systems for knowledge management

Authors:
Shu-Sheng Liaw;Gwo-Dong Chen;Hsiu-Mei Huang
Affiliations:
General Education Center, China Medical University, 91 Shiuesh Road, Taichung 404, Taiwan, ROC;Department of Computer Science and Information Engineering, National Central University, No. 300, Jung-da Road, Chung-li, Tao-yuan 320, Taiwan, ROC;Department of Computer Engineering, National Taichung Institute of Technology, 129 Sec. 3, Saming Road, Taichung 404, Taiwan, ROC
Venue:
Computers & Education
Year:
2008

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Abstract

The Web-based technology is a potential tool for supported collaborative learning that may enrich learning performance, such as individual knowledge construction or group knowledge sharing. Thus, understanding Web-based collaborative learning for knowledge management is a critical issue. The present study is to investigate learners' attitudes toward Web-based collaborative learning systems. Based on this research, the results of factor analysis show that five attitude factors (system functions, system satisfaction, collaborative activities, learners' characteristics, and system acceptance) should be examined at the same time when building a Web-based collaborative learning system. The results also provide an acceptance model for understanding users' behavioral intention of facilitating Web-based collaborative systems.